Insurers Increasingly Embrace Robots over Humans for Customer Service April 19, 2017 By Oliver Suess Frustrated with automated answering machines before you finally get to speak with a customer service representative? When it comes to...
Big Data Gathered by Twitter Monitoring Could Cut Premiums – and Erode Privacy October 24, 2016 By Brenna Hughes Neghaiwi When people take to Twitter to comment on the great evening they enjoyed with good food and wonderful friends, reducing...
Report: Some Illinois Insurance Companies Forcing Roof Replacements September 26, 2016 By Debra Pressey, The (Champaign) News-Gazette When Dennis Roberts’ car insurance started getting a bit too expensive, he did what a lot of consumers do and...
Allstate Offers Home-Sharing Insurance Endorsement in Michigan August 25, 2016 Allstate is now offering a home-sharing endorsement in Michigan for homeowner insurance customers who rent out their homes on a...
10 Arrested in North Carolina Staged Auto Accident Ring August 2, 2016 Nine residents in Pitt County, North Carolina, were arrested in connection with an alleged staged auto accident ring, according to...
Chubb Estimates Q2 Cat Losses to Rise 54% from Q1 2016 July 13, 2016 Property and casualty insurer Chubb Ltd. estimated natural catastrophe losses for the second quarter to be about 54 percent higher...
Jury Awards $27M to Four Fired Allstate Employees in Illinois July 5, 2016 A federal jury has awarded more than $27 million to four former Allstate employees who sued the insurer for defamation....
Randall, Smith Top Allstate’s List of Stormiest Texas Counties April 18, 2016 Texas storms affected more Allstate insured homes in Randall county than any other part of the state over the past...
Allstate Moving 400 Tech Jobs to Chicago March 3, 2016 Insurance company Allstate has announced plans to open an innovation hub with 400 employees at Chicago’s Merchandise Mart. The Northbrook-based...
Mass. AG: Encompass to Pay for Repair of Vehicles Brought to Unregistered Shops September 28, 2015 A subsidiary of Allstate has agreed to pay for the correction of faulty repair work performed on motor vehicles brought...