American Family Insurance News

What Insurers Want and Get from Insurtech Partnerships

Remember the scene in the 1989 movie When Harry Met Sally? During lunch with Harry at a deli, Sally very publicly fakes a wild orgasm. A nearby patron, when asked what she’d like to order, signals in Sally’s direction and …

Moonrise, American Family Aim to Boost Customer Engagement, Financial Security

At first glance, an insurance company’s investment in a staffing company might seem, well, a little off-base. But according to principals at American Family Insurance and its staffing agency subsidiary, Moonrise, it’s a symbiotic relationship that makes perfect sense because …

Fancher Named Digital Transformation Officer at American Family Insurance

Madison, Wisconsin-based American Family Insurance has named Todd Fancher as its first digital transformation officer. Fancher will oversee American Family group’s strategic investment in technology and practices that provide better service and value to customers, such as artificial intelligence (AI), …

Former Washington Insurance Agent Charged in Theft of Clients’ Money

A former insurance agent in Washington has been charged with stealing premiums from his clients. Levi Watson, 44, of Bothell, Wash., faces one count of first-degree theft and one count of money laundering, both felonies. Watson was licensed to sell …

Jury: American Family Must Pay $20M in Missouri Age, Sex Discrimination Case

A Missouri woman who sued American Family Insurance for retaliation and age and sex discrimination has been awarded $20 million in punitive damages. Deborah Miller, 60, of Blue Springs, also was awarded $450,000 in actual damages by a Jackson County …

Insurers Hiscox, American Family Back Bunker, a Startup Broker for Gig Economy

Bunker, a Hiscox and American Family-backed startup billing itself as the first contract-related insurance marketplace, has officially left startup mode and unveiled its first product. The target audience: independent contractors and small businesses. The San Francisco-based startup said it has …

American Family Insurance Signs Baseball’s Jeter as Brand Ambassador

Madison, Wis.-based American Family Insurance has tapped Derek Jeter – retired New York Yankees shortstop, 14-time All-Star, future Hall of Famer, businessman and philanthropist – as the company’s newest brand ambassador. American Family Insurance said it will partner with Jeter …

American Family Insurance Piloting Point-Based Reward System in Illinois

Madison, Wis.-based American Family Insurance is introducing DreamKeep Rewards in Illinois, an insurance loyalty program designed to recognize and reward members every day for making smart decisions that protect their families and property. Customers earn points for completing dozens of …

American Family Launches Coverage for Ridesharing Drivers in Colorado

American Family Insurance has introduced a new transportation network company insurance coverage in the state of Colorado, designed to meet the needs of customers who are independent contractors for transportation network companies such as Uber or Lyft. These ridesharing services, …

Pro Athletes Durant, Watt to Endorse Wisconsin-Based American Family Insurance

Oklahoma Thunder forward Kevin Durant and Houston Texans defensive lineman J.J. Watt have signed endorsement deals with Madison, Wisconsin-based American Family Insurance, the company said. Durant, the NBA’s most valuable player last season, is the first NBA player American Family …