auto claims News

Technology Delivering New Data Sources for Claims Investigations

The driver of the 2021 Toyota Sienna said he crashed because another car bumped the rear of his vehicle while passing on the right, causing him to lose control. It was the wrong car for lying about the cause of …

Auto Claimants Waiting Longer for Collision Repairs

Auto claimants are waiting longer for collision repairs — 4.5 days longer this spring compared to the same period last year, according to a report released Friday by Enterprise Rent-a-Car. Enterprise extrapolated repair times by tracking the average length of …

Safety Insurance Net Income Plummets as Auto Claims, Inflation Take Toll

Boston-based Safety Insurance Group, Inc. reported first quarter 2022 results showing net income of $7.8 million, compared to $36.2 million for the comparable 2021 period, as auto insurance claim frequency returned to pre-pandemic levels and inflation boosted repair costs. Direct …

Insurers Have Paid Nearly $1.7B Property, Auto Claims from Texas Winter Storm

As of late March, Texas policyholders had filed 386,108 property and auto insurance claims related to the winter storm that blanketed the state in mid-February. That number reflects preliminary results from a data call issued February 26 to property and …

Hospital Charges Rise Despite Fewer Visits to Emergency Rooms

Auto casualty claimants are avoiding hospital emergency rooms during the COVID-19 pandemic but are generating increased hospital charges anyway, according to a new report by Mitchell, a San Diego-based claims administrator. “Anecdotally, we have heard that some people have been …

Tokio Marine Uses Tractable’s Artificial Intelligence Solution for Auto Claims in Japan

Tokio Marine, the Tokyo-based property and casualty insurer, will use an artificial intelligence (AI) solution to process auto damage across its insurance operations in Japan, accelerating claims processing for policyholders. The AI solution, created by technology company Tractable, uses computer …

Insurer Ageas Uses AI to Create End-to-End Car Damage Assessments in UK

Ageas is using artificial intelligence (AI) to create end-to-end assessments and estimates of vehicle damage, which it says is a first for a UK insurance company. Ageas is using an AI solution, developed by technology company Tractable, to support some …

Accident Reports Now Ready Minutes After Crash on Smartphone, Says Telematics Firm

The company that helped make driver safety monitoring ubiquitous among auto insurers is now offering a product that can write accident reports within minutes of a crash. Cambridge Mobile Telematics (CMT) announced the launch of Claims Studio, an accident reporting …

Auto, Homeowner Claims from Severe Midwest Weather Add Up for State Farm

State Farm said last week it had received over 6,000 homeowner claims and more than 5,000 auto claims related to severe weather that pummeled the Midwest on May 27 and 28. The company reported around 6,110 total homeowner claims — …

China’s Ping An P&C Unveils Credit-Based Smart Auto Insurance Claim Solution

Ping An Property and Casualty Insurance Co. of China has launched a credit-based smart auto claim solution in China, to make it easier for car owners to make claims and encourage good driving habits. The credit-based system will go online …