broker disruption News

How Broker Specialization Will Revolutionize Customer Experience: Viewpoint

In today’s landscape, forward-thinking agencies and brokers should avoid taking a one-size-fits-all approach by only targeting the general insurance market. The market is heading toward specialization, and the next step to insurance industry success is identifying a niche. It may …

Fearless Brokers on Disruption by Insurtech: ‘Bring It On’

Executives of retail and wholesale property/casualty brokers, who have heard predictions about disintermediation for years, are not worried about the latest wrinkle in the stories of their demiseβ€”the rise of insurtech disrupters with digital platforms. Steven DeCarlo, chief executive officer …