A state-run insurance company of last resort in Louisiana has settled the remaining claims in a class-action lawsuit tied to how it handled claims after Hurricanes Katrina and Rita in 2005. The New Orleans Advocate reports state District Judge Henry …
ACE USA has launched catastrophe claims servicing capabilities specifically designed for the construction industry through ESIS Inc., a risk management services company owned by the ACE Group. The new offerings provide an additional layer of protection from losses that occur …
The Department of Insurance and Financial Services (DIFS) says consumers in 2012 filed more than 3,000 complaints against insurance companies doing business in Michigan. Complaints were filed against carriers writing accident and health, annuity, auto, homeowners, and life insurance policies. …
People looking to rebuild their lives after Superstorm Sandy destroyed and damaged their homes may now have another struggle on their hands: Navigating the often-frustrating claims process with their insurance companies. This time around, people won’t be paying exorbitant hurricane …
The Louisiana Supreme Court has relieved the state’s property insurer of last resort of the burden of paying a $125,000 penalty for late payment of a claim settlement stemming from Hurricane Gustav in 2008. Instead, Louisiana Citizens Property Insurance Corp. …
Consumers who filed complaints with the Missouri Department of Insurance have received almost $8 million in additional claims payments from their insurance companies in the nine months of 2012. The department said it has recovered $7.7 million for consumers through …
Louisiana Citizens Property Insurance Corp. reported it has received 17,059 claims from Hurricane Isaac. Ninety-seven percent of those claims have been inspected by company adjusters and 85 percent have been settled. Loss payments through the second week of October totaled …
The improving performance in claims handling in the London market has been underscored with the introduction of Electronic Claims File 2 (ECF2), a suite of software products, developed by Xchanging on behalf of the London Market Group, which has now …
The Consumer Federation of America, a Washington, D.C.-based group whose insurance division is directed by consumer advocate J. Robert Hunter, recently published a guide with “insiders’ advice” on filing a successful auto insurance claim, collecting a fair settlement, and dealing …
In their recently released 2011 World Insurance Report Capgemini and Efma explore how insurers can “dissect their business to identify opportunities that will make fundamental and lasting improvements to their core operations, with a focus on enhancements to claims transformation. …
