claims News

Home Insurance at $10,000 a Year Shows California Buyers’ Pain

California’s lofty home prices and scarce inventory already amounted to one of the most nightmarish housing markets in the US. Now, challenges securing and affording home insurance in the wildfire-prone state are making it even worse. Under the pressure of …

AI Chatbots, Gen AI Set to Revolutionize Insurance Claims Processing: Survey

A majority of global insurers are actively endorsing the application of AI chatbots and generative AI in claims resolution processes, underwriting and customer fulfilment, according to a survey conducted by Gallagher Bassett, the claims-services provider and subsidiary of Arthur J. …

Oregon Report Keys in on Disabling Claims for Occupational Injuries

Oregon’s Department of Consumer and Business Services received notification of 24,947 accepted disabling claims for occupational injuries and diseases in 2022, according to a new report looking back on data from the year. Employment increased by 71,100 workers and claims …

Oregon Utility Regulator Rejects PacifiCorp Request to Limit Liability in Wildfire Suits

Oregon utility regulators have rejected a request from PacifiCorp that sought to limit its liability in wildfire lawsuits. Under the proposal, PacifiCorp would only have been responsible for paying out actual economic damages in lawsuit awards. The company submitted the …

Viewpoint: How Liberty Specialty Markets Uses Tech for Claims Risk Management

Once perceived as intricate, time-consuming, and on occasion, frustrating, insurance claims processing has undergone a substantial transformation with the integration of new technological solutions. From artificial intelligence (AI) to big data and automation, the insurance industry is witnessing a rapid …

Report Using Aerial Imagery Keys in on Hailstorm Risks to Colorado Homes

A report looking at 1.2 million homes in Colorado shows risks in the one of the top states for hail-related insurance claims are made worse by the state of some properties. The Arturo used artificial intelligence models with aerial imagery, …

Growing Progressive Set to Hire 10,000+ in Claims, IT, Other Roles

Progressive Insurance isn’t just growing the number of policies it writes but aims to hire thousands to support several years of year-over-year growth, according to a media statement published in late April. “Progressive Insurance Continued Growth Leads to More Than …

Time-Tested Loss Reserving Methods Challenged: AM Best

Reflecting on one of the trends that surfaced as property/casualty insurers announced 2023 financial results recently, AM Best expects reserve strengthening for accident years 2015-2019 to continue, the rating agency said in a new report. As companies “finished reporting their …

Global Election Super-Cycle Raises Risk of Political Violence, Large Insurance Losses

Almost half the world’s population will go to the polls before the end of 2024, which raises the threat of political violence and possible large insurance losses, according to Allianz Commercial in a new report. An unprecedented “super-cycle” of elections …

Vehicle Complexity, Labor ‘Reshaping’ Auto Insurance and Collision Repair: Report

New technologies and rising labor costs are putting pressure on auto insurance carriers and auto repairers by making repairs more costly and increasing repair times, trends that a new report asserts are “reshaping” the industries. The bottom-line message: Newer vehicles …