February 3, 2014
In 2013, Texas drivers and homeowners filed the fewest number of complaints against their insurance companies since the Texas Department of Insurance (TDI) began keeping records, the Insurance Council of Texas reports. According to TDI’s Consumer Protection division, there was …
November 13, 2013
The Missouri Department of Insurance announced that consumers who filed complaints against their insurance companies received an additional $12.8 million in claim payments in the first three quarters of 2013. The recoveries already surpass last year’s annual amount of $11 …
June 6, 2013
Gov. Dennis Daugaard has asked South Dakota Labor Secretary Pam Roberts to review her agency’s procedures for investigating consumer complaints against insurance companies. The move comes after the Argus Leader newspaper in Sioux Falls reported that the Department of Labor …
May 13, 2013
The Pennsylvania Insurance Department said regulators collected more than $1 million in penalties and fines, as well as more than $300,000 in restitution in the first quarter of 2013. In total, 37 enforcement actions and market conduct examinations were closed …
April 30, 2013
The Missouri Department of Insurance announced that consumers who filed complaints against their insurance companies received an additional $6.2 million in claim payments in the first quarter of 2013. “Consumers should not assume that they’ve run out of options if …
April 17, 2013
New York State regulators’ latest Sandy response report card shows that almost 95 percent of Superstorm Sandy-related personal and business insurance claims in the state have now been closed. The report card, which is frequently updated, compiles data from 24 …
April 3, 2013
Massachusetts regulators said 10,729 consumers had contacted the state’s Office of Consumer Affairs and Business Regulation and its insurance division in 2012 with questions and complaints regarding their auto insurance, making it the top consumer issue for the agency last …
March 29, 2013
The Federal Trade Commission (FTC) has released its top 10 consumer complaint categories for 2012. For the first time ever, the agency received more than two million complaints. Of the two million complaints, 18 percent were related to identity theft. …
March 4, 2013
Massachusetts consumer affairs agencies collected over $13.9 million through awards, settlements, refunds and fines in 2012. The Office of Consumer Affairs and Business Regulation oversees the divisions of banks, insurance, professional licensure, standards, and telecommunications and cable. The recoveries are …
January 24, 2013
The New York regulators’ latest “report cards” on the performance of insurers in the wake of Superstorm Sandy shows that 1,830 consumer complaints have been filed from 381,827 Sandy-related claims — at the rate of 0.48 percent. The information in …