It’s an age-old problem for agency owners: where to find customer service representatives. Ask agency principals to name their biggest challenges and locating CSRs is right up there at the top of most lists. “Universally, agents ask, ‘where are we …
The National Alliance for Insurance Education & Research, headquartered in Austin, Texas, started out the summer of 2005 with a bang-handing out a basketful of honors and awards. In late June the insurance and risk management education organization, announced the …
It’s an age-old problem for agency owners: where to find customer service representatives. Ask agency principals to name their biggest challenges and locating CSRs is right up there at the top of most lists. “Universally, agents ask, ‘where are we …
The National Alliance for Insurance Education & Research, headquartered in Austin, Texas, started out the summer of 2005 with a bang–handing out a basketful of honors and awards. In late June the insurance and risk management education organization, announced the …
It’s an age-old problem for agency owners: where to find customer service representatives. Ask agency principals to name their biggest challenges and locating CSRs is right up there at the top of most lists. “Universally, agents ask, ‘where are we …
The National Alliance for Insurance Education & Research has announced the selection of the state winners of the 2005 National Outstanding CSR of the Year Award. This honor originated in 1991 to recognize the contributions of customer service representatives within …
Sales generated by property/casualty customer service representatives are the least risky, most profitable of all agency activities. They generate the easiest of all new commissions and help to keep rivals out of the picture, including Internet and direct mail marketers. …
On Nov. 18, 2004, Cameron Antonio Wilkins, of Colfax, self-surrendered to CDI investigators. Wilkins was booked into the Sacramento county jail on one felony count of insurance fraud associated with the reported theft of his vehicle. Wilkins was employed as …
Citizens Property Insurance Corporation has closed more than 81 percent of outstanding residential claims and taken strides to reduce consumer complaints, Citizens officials announced today. The improvements come in response to a recent order from state Chief Financial Officer Tom …
The first meeting of the Task Force on Policyholder Services and Relations to Citizens Property Insurance Corp. took place yesterday in Tallahassee. Participants have initially set up operating procedures and discussed how to improve customer service, funding and procedures to …
