Job compensation The next big question is what is fair compensation? The first criterion is to make sure it is affordable compensation. Hiring the world’s best CSR is not a good idea if the cost will sink the company. Compensation …
Ruth Phillips, CISR, CPIW, of the Morrell Agency Inc., in Magnolia, Mississippi, was awarded the 2004 National Outstanding CSR of the Year Award. The Society of Certified Insurance Service Representatives (CISR) and the Society of Certified Insurance Counselors (CIC) selected …
Proactive and personalized service are an important part of what consumers say they want from their independent insurance agent or broker. And while most independent agents say it’s important to provide this level of service, it also seems many may …
Suzette Cyr, of the RL & G Agency Inc., North Franklin, Conn., and a member of the Professional Insurance Agents of Connecticut Inc., was named the state winner of the 2004 Outstanding Customer Service Representative of the Year by the …
The National Alliance for Insurance Education & Research, based in Austin, Texas, recently announced the selection of the state winners of the 2004 National Outstanding CSR of the Year Award. The award originated in 1991 to recognize the contributions of …
The reason independent agencies struggle to attract customer service representatives (CSRs) is that agencies just do not pay them enough. Instead, agencies overpay their producers. Consultant Virginia Bates of VMB Associates Inc. in Melrose, Mass., expressed this opinion before New …
East News • April 15 “Right on the mark. Problem is that the insurance companies think the agency system would do better to fire all CSR’s and use their call center leaving just producers to sell. Sorry, I’m not buying …
East News • April 15 “Right on the mark. Problem is that the insurance companies think the agency system would do better to fire all CSR’s and use their call center leaving just producers to sell. Sorry, I’m not buying …
East News • April 15 “Right on the mark. Problem is that the insurance companies think the agency system would do better to fire all CSR’s and use their call center leaving just producers to sell. Sorry, I’m not buying …
East News • April 15 “Right on the mark. Problem is that the insurance companies think the agency system would do better to fire all CSR’s and use their call center leaving just producers to sell. Sorry, I’m not buying …
