What is the secret to an insurance claims experience that satisfies customers? For years, J.D. Power has conducted surveys and curated lists recognizing insurers that succeed at providing satisfactory claims experiences. Carrier Management recently asked claims leaders at two of …
The Pennsylvania Supreme Court has let stand a state appeals court ruling that tackled for the first time what is meant by “your computers” under electronic data coverage in a commercial property policy. The case involves claims by Bible video …
A federal appeals court has declined to intervene in state regulatory proceedings in Maryland involving allegations of redlining by Erie Insurance, despite Erie’s complaints that the regulator has already shown bias against it and is likely to do so again. …
Erie Strategic Ventures, the venture capital arm of Erie Insurance, has announced investments in three new portfolio companies: Wagmo, Roots Automation and Trust & Will. The three investments support startups operating in tech-enabled pet wellness and insurance, AI-powered insurance operations …
Erie Insurance Co. is taking its tiff with the Maryland insurance commissioner over the handling of discriminatory practices findings to federal appeals court. The insurer maintains that the Maryland Insurance Administration has not afforded it adequate opportunity to respond to …
A federal judge has dismissed an Erie Insurance complaint over how the Maryland insurance regulator has been handling allegations that the insurer unfairly discriminated against communities served by Black insurance agents in the Baltimore area. On June 12, Judge Julie …
A judge has given Erie Insurance and the Maryland insurance regulator 60 days to settle their differences related to allegations that the insurer unfairly discriminated against Black insurance agents in the Baltimore area and that the regulator acted arbitrarily and …
A federal judge has dismissed 32 lawsuits over COVID-19 business interruption insurance claims against Erie Insurance, concluding the claimants failed to “plausibly plead” that they are entitled to coverage under their Erie policies. The ruling by U.S. District Judge Mark …
A federal judge has dismissed 32 lawsuits over COVID-19 business interruption insurance claims against Erie Insurance, concluding the claimants failed to “plausibly plead” that they are entitled to coverage under their Erie policies. The ruling by U.S. District Judge Mark …
Despite near constant disruption from the twin forces of digital transformation and economic uncertainty, independent insurance agents have never been more satisfied with their carrier partners. According to the J.D. Power 2022 U.S. Independent Agent Satisfaction Study, overall agent satisfaction …
