gamification News

SEC Eyes Rules for Financial Firms’ Digital Engagement Practices: Reuters

The U.S. Securities and Exchange Commission (SEC) will seek input on whether digital customer engagement innovations used by financial firms should be governed by existing rules or may need new ones, commission chair Gary Gensler told Reuters. While the SEC’s …

In American Modern’s ‘Most Confident Agent’ Campaign, Learning Goes Both Ways

An Ohio-based property/casualty insurer experimenting with gamification to educate agents on its specialized products and services is finding that it is learning a lot about its agent force in the process. American Modern Insurance Group, in the final stages of …