GrubHub News

As Demand for Food Delivery Skyrockets So Do Complaints About Drivers

A soaring demand for food delivered fast has spawned small armies of couriers — and increasing alarm — in big cities where scooters, motorcycles and mopeds zip in and out of traffic and hop onto pedestrian-filled sidewalks as their drivers …

Grubhub to Pay $3.5M to Massachusetts Restaurants for Overcharging During COVID

Massachusetts Attorney General Andrea Campbell announced a $3.5 million settlement Friday with the online food delivery service platform Grubhub. The settlement resolves a 2021 lawsuit brought by Campbell alleging Grubhub illegally overcharged fees to Massachusetts restaurants in violation of a …

Judge Blocks Forced Arbitration of Diners’ Pricing Claims Against Meal Delivery Firms

A federal judge in Manhattan on Thursday said Grubhub, Uber Eats and Postmates cannot force diners who have used their platforms into binding arbitration over claims they conspired to drive up prices for restaurant meals during the COVID-19 pandemic. The …

Grubhub Drivers Are Not Exempt From Arbitration, Massachusetts High Court Rules

On-demand delivery drivers for Grubhub are subject to the company’s mandatory arbitration clauses in their contracts, the Massachusetts Supreme Judicial Court has ruled in overturning a lower court that found the drivers were entitled to an exemption under federal law. …

Grubhub, Uber Eats, Postmates Must Face Diners’ Lawsuit Over U.S. Restaurant Prices

A U.S. judge on Wednesday said Grubhub, Uber Eats and Postmates must face an antitrust lawsuit by diners who accused them of driving up menu prices by exploiting their dominance in meal deliveries during the COVID-19 pandemic. U.S. District Judge …

Massachusetts Sues Grubhub Over Fees Charged During Pandemic

Online food delivery platform Grubhub charged some Massachusetts restaurants illegally high fees during the coronavirus pandemic, the state attorney general’s office alleged in a lawsuit filed Thursday. The suit, filed in Suffolk Superior Court, seeks refunds for those restaurants as …

Spain Prepares Labor Laws that Could Force Food Delivery Apps to Employ Gig Workers

The Spanish government is preparing strict labor law changes that could mean food-delivery platforms have to formally employ the couriers they rely on. Under rules expected to be proposed as soon as this week, companies such as Uber Eats, Deliveroo …

How to Deliver Restaurants from Risks of Take-Out Boom

With a growing number of apps and on-demand services, millennials in particular are increasingly ordering take-out food from their favorite restaurants. As more restaurants expand services into delivery, risk managers must be mindful about vehicle exposures and aggressively manage not …

Is GrubHub Case a Barometer for Independent Contractors Rules?

Food delivery company GrubHub Inc. may be one of the first tech firms to feel the impact of a ruling this week from California’s highest court that makes it easier for workers to prove they are a company’s employees and …

U.S. Judge Rules ‘Gig Economy’ Driver Is Independent Contractor

A U.S. judge in San Francisco on Thursday said a former Grubhub Inc. delivery driver was an independent contractor and not the company’s employee, in the first case of its kind against a “gig economy” company that went to trial. …