December 6, 2021
Oakbridge Insurance Agency, a regional independent agency, announced it has continued its Southeast U.S. expansion plans by contracting with Your Insurance Centers, an agency in Alabama. The move into Alabama is the latest for Oakbridge, which was founded less than …
October 21, 2021
Pay-per-mile digital auto insurer Metromile is pursuing what it is calling a “significant” expansion of its use of independent agents to sell its insurance, and it has hired a Travelers Insurance executive to lead the effort. San Francisco-based Metromile, which …
October 8, 2021
Neglected no more. Independent agents are feeling the love from property/casualty insurance carriers—and the scores they are giving carriers are moving higher, J.D. Power reports. According to results of the J.D. Power 2021 U.S. Independent Agent Performance and Satisfaction Study, …
August 20, 2021
Digital auto insurer Root saw its loss ratio spike in the 2021 second quarter as higher costs for repairs, used vehicles and miles driven rose above pre-pandemic levels. But the Ohio-based insurer continues to report growth in its premium volume, …
July 12, 2021
Insurer Liberty Mutual reported that it will acquire State Auto Group, a super-regional insurance holding company headquartered in Columbus, Ohio. Under the terms of the agreement, State Auto mutual members will become mutual members of Liberty Mutual. Also, Liberty Mutual …
December 6, 2018
Calling All Independent Agents! This week we’re running a survey, sponsored by Providence Bank Agency Finance. The survey asks 10 questions about how you connect to your clients and market your agency. I want to encourage you to take the …
April 16, 2018
Independent agents take note – Nationwide may be on your side. Nationwide on Monday announced its intention to shift to an independent agency distribution model over the next two years. The Columbus, Ohio-based carrier, which provides a range of insurance …
July 11, 2017
A new poll conducted by a Seattle, Wash.-based carrier that asked independent insurance agents what’s ahead in 2020 showed that roughly half of agents expect technology disruption to have a minor impact on their agency over the next few years. …
June 21, 2016
After climbing in each of the past two years, customer satisfaction is falling among the nation’s largest auto insurers, while satisfaction is actually up a tad for small insurers. This rising dissatisfaction with large carriers is in turn driving overall …
December 3, 2015
This post is part of a series sponsored by CoreLogic. Even with advancements in the direct-to-consumer channel, independent agents (IAs) continue to be a dominate distribution channel for property & casualty carriers. Why? Trust. According to Accenture’s 2013 U.S. Personal …