APCIA Chair Robusto: Industry Must Fight False Narratives, Improve Public Trust October 9, 2025 By Chad Hemenway The property/casualty insurance industry faces an urgent challenge to rebuild public trust amid growing public skepticism fueled by false narratives,...
Bringing Positive Vibes Back to Personal Lines Insurance February 10, 2025 By Susanne Sclafane Nationwide’s Casey Kempton has a vision to bring positive vibes back to engagements between personal lines insurers and their customers—and...
Bad Press, Claims Issues, Halt on New Business Giving Industry Another Black Eye? June 12, 2023 By William Rabb It’s no secret that the U.S. property/casualty insurance industry does not always enjoy a sterling reputation among consumers. As one...