J.D. Power commercial insurer rankings News

Overall customer satisfaction with large commercial insurers has increased in 2017, driven primarily by insurers’ focus on more tailored and diversified products for their customers. That’s according to the J.D. Power 2017 Large Commercial Insurance Study that measures customer satisfaction …

XL Catlin was 2016’s highest-performing large commercial insurer in terms of customer satisfaction, according to the latest J.D. Power study. CNA, Chubb, Berkshire Hathaway Homestate Companies and a pre-merger ACE (which acquired Chubb) rounded out the top 5. Those designations …