Traditional home insurers appear to be in need of an image change, and that, in turn, could create a big opportunity for insurtech startups, according to the latest J.D. Power U.S. Home Insurance study. Approximately 74 percent of their customers …
Homeowners insurance companies are faring rather well when it comes to customer satisfaction. Consultants at J.D Power think the carriers’ investments in improved digital channels and bundled products that combine are paying off the highest levels of customer satisfaction in …
Those uppity insurtech startups might want to take note: About one of every 15 U.S. homeowners insurance policyholders files a claim each year and these claimants are now giving insurers their highest ever satisfaction ratings. The J.D. Power 2017 U.S. …
