Increased premiums combined with lackluster customer satisfaction scores are driving record numbers of auto insurance customers into the market for...
J.D. Power News
Although it may have seemed like drivers had thrown in the towel on trying to find cheaper auto insurance prices...
The percentage of American households with cars and without auto insurance rose during the first half of 2023, and the...
State Farm Tops List of Large Insurers Providing Satisfying Shopping Experience, While The Hartford Ranked Highest Among Midsize Insurers Saving...
Auto insurers have been forthcoming in their desire to achieve rate to match increases in claims costs and, so far...
Drivers are not only shopping around for auto insurance more than ever, they are switching carriers. According to a quarterly...
Customer satisfaction with insurers’ digital claims systems declined for the second consecutive year, according to a J.D. Power survey of...
Well documented are the pains insurers are facing while trying to keep up with rising claims frequency and severity in...
Despite near constant disruption from the twin forces of digital transformation and economic uncertainty, independent insurance agents have never been...
Progressive offered a rare look inside their strategic playbook in a recent second quarter earnings report. Describing the firm’s market...