Operations News

Mass. AG Loses Another as Hanover’s Auto Insurance Filing is Cleared

Massachusetts Attorney General Martha Coakley has lost another skirmish in the battle over regulation of 2008 auto insurance rates. Insurance Commissioner Nonnie Burnes has upheld the rate filing of Hanover Insurance, which proposed an overall rate decrease of 8.1 percent. …

Sen. Sununu Exits Banking Committee

One of the U.S. senators who has sponsored legislation to give insurance companies the option of being regulated by the federal government instead of by states is leaving the Senate Banking Committee that deals with many property/casualty insurance issues. Sen. …

AIG Pays $12.5M to Settle with States Over Bid-Rigging Allegations

American International Group, Inc. (AIG) confirmed today that it has reached settlements with nine states and the District of Columbia relating to their investigations into alleged bid-rigging and price-fixing and questions about undisclosed contingent commissions paid to brokers. Under the …

Mass. Allows Rates and Commissions of 2 Largest Auto Insurers

The two largest auto insurance writers in Massachusetts have been given the green light to use the rates they filed for 2008 in rulings that characterize the state attorney general’s objections as “irrelevant” in the state’s new competitive marketplace. The …

Pa., Del., Md. Agent Group Offers Members Human Resources Tool

Independent insurance agents in Delaware, Maryland and Pennsylvania now have access to a five-component, Web-based resource created to simplify agency management. The HR Solution includes an audit survey, employee handbook template, administrative and compliance guidelines, administrative forms and on-call consultation …

Agents Have Options to Profit as Cycles Turn

Trust, efficiency, quality, knowledge are among the values independent agents bring to the insurance transaction Managing insurance cycles to maintain profitability is a tricky proposition. Higher premiums produced by hard markets provide more income, but it may be difficult to …

Agents Mind Your Es & Os

As insurance companies face larger, more frequent catastrophe losses, they are increasingly playing hardball with their insureds. Hurricanes, wildfires, tornadoes, floods and earthquakes can put pressure on a company’s surplus, and ultimately, its solvency. Every claim denied, delayed or underpaid …

Setting and Tracking Goals for Agency Producers

Every inexperienced agent and seasoned producer is hired with some general production goals in mind. In the first few weeks and months that follow, their managers diligently watch over their new hires, much like they check the Web, minute by …

Despite Woes, Biggest Insurance Brokers Still Make the Grade

Fitch reports leaner and more transparent brokers are better equipped to deal with changing market conditions Taken as a group, the nation’s largest public insurance brokers did better in 2007 than 2006, although the continuing soft market will make it …

New Markets

The following markets were selected from the MyNewMarkets database of 25,000 coverages and programs. To find additional markets, or to submit markets, go to www.MyNewMarkets.com. Personal Lines Insurance Agents E&O Nuts & Bolts: Travis-Pedersen & Associates of Arizona, LLC is …