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The Property Casualty Insurers Association of America (PCI) elected new officers during its annual meeting in Boston recently. Robert Joyce, chairman and chief executive officer of Westfield Group, was elected as the association’s new chair; John Blackburn, CEO of Country …

Good Agency-Carrier Relationships Travel a Two-Way Street

Agents might think they have their hands full trying to attract and retain quality employees but they are not alone. Insurance carriers face challenges getting and keeping quality agents, too. For a company like St. Paul Travelers, which depends on …

People

Munich Reinsurance America Inc. announced that John P. Phelan will retire as planned on Dec. 31, 2007, after serving nearly six years as chairman and CEO. Anthony J. Kuczinski, who is president of Munich Re America’s Specialty Markets Division, will …

New Players Enter the E&O Market … But Some Agents May Not See Rates Decline

Despite a rosier outlook in the agents’ errors and omissions (E&O) insurance market compared with years past, many insurance agents still faced rate increases in their E&O coverage in 2007 and anticipate further rate hikes in 2008. New players are …

Locked Into the Customer

The force behind Lockton’s phenomenal organic growth Insurance Journal is pleased to launch a new series of profiles of privately-held property/casualty independent insurance agencies that qualify for the annual Insurance Journal Top 100 P/C Agency listing. What better place to …

Looking for Profits at Marsh

MMC’s CEO Cherkasky searches for more insurance commissions The Marsh & McLennan Companies, or MMC, has seen its once dominant position atop the brokerage world assailed by changing conditions, Eliot Spitzer, more competition and its own internal restructuring. Although MMC …

Recognizing, Encouraging and Nurturing Outstanding Customer Service Reps

Today’s top CSRs possess indispensable attributes, including good communication skills, trust, integrity, and more Agencies that offer their employees the option of working remotely achieve an advantage when it comes to attracting and retaining top-notch CSRs. Considering how their jobs …

Construction Litigation Puts Agents at Risk

When contractors get sued, sometimes agents get caught in the middle Construction is an inherently dangerous activity. Hundreds if not millions of dollars are at stake with each project, and if something goes wrong, contractors often look to their insurance …

Mich. Agents Sign Agreement with SeaPass to Provide Multi-line Quotes

The Michigan Association of Insurance Agents (MAIA) recently announced that it had signed an agreement to join the SeaPass Multi-Carrier Hub™ platform, as a commercial lines tool for independent agents for real-time quotes, proposals and issuance of policies for their …

Looking for Profits at Marsh

The Marsh & McLennan Companies, or MMC, has seen its once dominant position atop the brokerage world assailed by changing conditions, Eliot Spitzer, more competition and its own internal restructuring. Although MMC posted over $2.8 billion in revenues for the …