Leaders likely have or at some point will need to make the decision to terminate a team member’s employment. Parting ways with an employee can be one of the most intimidating and difficult things to do as a leader. To …
Fiesta Auto Insurance Combines Insurance and Tax Preparation Services Under One Roof Modeling an insurance agency business after a sandwich shop might sound like an unusual goal, but that’s what John Rost, founder, president of CEO of Fiesta Auto Insurance …
What does it take to deliver outstanding customer service? Kimberly J. Muesse, a senior account manager with the Lockton Companies in Houston, should know. She’s won a string of awards during her 25-plus years in the insurance industry, including being …
Sales Focus, Employee Appreciation, Compensation and Planning All Key Element The best way to get to the top fast is to do the same things that those who are already there are doing. Essentially, management should practice and emulate the …
Sixteen insurance brokerage firms have agreed to be the first to use a new Internet-based single entry submission system to transact commercial lines business with carriers, a system that will be made available to all agents and brokers and their …
People are a company’s greatest asset. Yet finding the right people is often challenging, particularly in the insurance industry. While the economic downturn put a hold on hiring for many firms, the seemingly steady recovery of the U.S. and Canadian …
When Kevin McPoyle and Robert Dietzel founded their namesake independent agency, KMRD Partners Inc., six years ago, they aimed to create a unique business model that blended high-level expertise in risk management techniques with an agencywide emphasis on relationship-building. And …
“I would never consider leaving this agency for another job.” That’s what one obviously very happy employee said of Bryan Insurance Agency in Graham, Texas, one of Insurance Journal’s 2010 Best Agencies to Work For. That employee was not alone …
California Gov. Arnold Schwarzenegger has vetoed a workers’ compensation measure that would have required a physician who conducts a utilization review of workers’ comp medical treatment to be licensed in California (AB 933). “Such a requirement would be inconsistent with …
The employees at Florida-based insurance agency and advisory services firm Seitlin appreciate their salaries, bonuses and wellness program. But for them, their working environment is exemplary not just for what the agency does for them but also for what the …
