Operations News

Bartosh Elected ASCnet Chair, Boeing Vice Chair

Independent agent Brian Bartosh, president of Alpena, Mich.-based Top O’ Michigan Insurance, has been elected to serve as 2011 chair of Applied Systems Client Network (ASCnet), the users group for Applied Systems agency management technology. Maureen Boeing, vice president at …

Ratings Roundup: BEST RE, SALAMA, Adamjee, Lonpac

A.M. Best Europe – Rating Services Limited has affirmed the financial strength rating of ‘A-‘ (Excellent) and issuer credit rating of “a-” of Tunisia’s BEST RE, both with stable outlooks.The ratings of BEST RE reflect its “significant importance to its …

Congress Takes Aim at Cybersecurity Threats

Proposed cybersecurity legislation circulating on Capitol Hill would give the president the power to declare an emergency in the case of big online attacks and force some businesses to beef up their cyber defenses and submit to scrutiny. The draft …

16 Brokers to Use New Single-Entry Commercial Lines Insurance Exchange

Sixteen insurance brokerage firms have agreed to be the first to use a new Internet-based single entry submission system to transact commercial lines business with carriers, a system that will be made available to all agents and brokers and their …

Texas Associates Insurors Selected for Best Practices Study

Texas Associates Insurors, based in Austin, Texas, has been selected for inclusion in the Independent Insurance Agents & Brokers of America (Big “I”) “Best Practices” Study Group. Each year since 1993, IIABA and Reagan Consulting, an Atlanta-based management consulting firm, …

IIAT Launches New Agency Toolkit to Help Agents Go Independent

The Independent Insurance Agents of Texas (IIAT) has launched a free online New Agency Toolkit designed to educate and assist insurance agents who are in the process of starting an independent agency. Available to the public at iiat.org, the toolkit …

Stronger Economic Times Add to Recruitment Challenges

People are a company’s greatest asset. Yet finding the right people is often challenging, particularly in the insurance industry. While the economic downturn put a hold on hiring for many firms, the seemingly steady recovery of the U.S. and Canadian …

6 Ways Agents Fail Their Workers’ Compensation Customers

Agents Can Easily Fall into the Trap of Poor Service and Not Even Know It Like most agents, you work hard at writing new accounts, what salespeople through the years have referred to as “getting the fish in the boat.” …

6 Ways Agents Fail Their Workers’ Compensation Customers

Agents Can Easily Fall into the Trap of Poor Service and Not Even Know It Like most agents, you work hard at writing new accounts, what salespeople through the years have referred to as “getting the fish in the boat.” …

6 Ways Agents Fail Their Workers’ Comp Customers

Agents Can Easily Fall into the Trap of Poor Service and Not Even Know It Like most agents, you work hard at writing new accounts, what salespeople through the years have referred to as “getting the fish in the boat.” …