Operations News

8 La.’s Blanco: Industry over-reacting to hurricanes

Governor says state is making headway on storm protection 9 Ark. auto insurance fraud suspect turns self in Fraud ring allegedly scammed hundreds of thousands of dollars 10 New Orleans couple drops suit against Allstate No explanation given for vacating …

News Currents

Safeco to cut homeowners, commercial rates across California Seattle-based Safeco announced it will be cutting rates for California homeowners in 2007 by an average of 20 percent. The move is expected to affect some 200,000 Safeco home and business customers …

8 Agents welcome windstorm debate

Insurers warn against subsidies 10 Safeco to cut homeowners, commercial rates 200,000 Calif. customers to benefit, company says 10 Ariz. lawmakers move to raise burden of proof on ER suits Identical bill vetoed by Gov. Napolitano last year 11 Superior …

Five casual ways to pump up CSR sales

CSR selling doesn’t happen by decree. Principals can’t simply declare a sales quota and expect instant results. It is a long-term process getting customer service representatives involved in selling. Management must take some well thought out steps to motivate reps …

Agents Could Benefit from Incentive Pay Plans Replacing Contingent Income

Incentive pay plans for agents that some insurers are implementing to replace discontinued contingency compensation could work out better for agents than the programs they are replacing. A handful of major carriers banned the use of contingent commissions at the …

In R.I., Beacon Mutual Gets Long-Awaited Conduct Report from State

Rhode Island officials have completed their audit of Beacon Mutual Insurance Co. and turned over the results to the workers’ compensation insurer. However it will be at least 30 days before the public learns what is in the report. Department …

Insurers Hail Supreme Court’s Curtailing of Punitive Damages

Yesterday’s U.S. Supreme Court 5-4 decision throwing out $79.5 million in punitive damages, a victory for cigarette maker Philip Morris, is also being seen as a victory by the insurance industry. In the case, Philip Morris USA v. Mayola Williams, …

Final Call to Participate: Who’s Worth What in the Independent Agency System?

Insurance Journal is polling insurance agents and brokers nationwide in its quest to find out who’s worth what in the independent agency system. More than 1,000 agencies nationwide have already responded to Insurance Journal’s exclusive Agency Salary Survey. The survey …

Smart Choice University Formed; Quinn Named Director

The Smart Choice Agents Program, which currently serves more than 2,300 independent agencies across the country, has announced the formation of Smart Choice University and the selection of Mary Quinn as its first Director of Education. Smart Choice University will …

Ariz.’s Construction Industry Sees Surge in Injuries to Latinos

Arizona’s booming population and a surge in construction activity has led to an outsized increase in the number of Hispanic workers injured or killed in the workplace, with more than one-quarter of the injuries occuring in the construction industry, a …