Operations News

People and Places

Lloyd’s of London announced that Julian James, director-worldwide markets, will be leaving at the end of April to join Lockton International. He has been responsible for all Lloyd’s commercial activities outside the United Kingdom, including managing the company’s 72 trading …

Oregon task force aims to improve construction

Oregon’s Construction Claims Task Force has released a report noting 11 recommendations to help protect homeowners from construction defects and ensure affordable liability insurance for contractors. Highlights of the recommendations include: Changing building code requirements to prevent moisture intrusion; Strengthening …

It Figures

5 Number of days California experienced freezing temperatures in January, which wreaked havoc on the state’s citrus crops. 148 Number of extra emergency sirens the Honolulu Star Bulletin says are needed to cover gaps in the state’s four counties. Emergency …

Report: Customer satisfaction doesn’t guarantee loyalty

The insurance industry needs to improve its customer retention strategies, because a satisfied customer isn’t always a loyal one, according to the World Insurance Report, an international study of more than 10,000 insurance customers, insurers and distributors. The study, released …

Under new rules, bytes of electronically stored info could have big bite

Insurance agents want to avoid litigation, but it is not always possible. When they become involved in litigation in federal court, it is important for agents and their attorneys to understand the new Federal Rules of Civil Procedure governing electronically …

Agents, brokers ready to pursue ambitious legislative agenda in 2007

There is a new political dynamic in Congress that presents both opportunities and pitfalls. Last year, the President signed into law pension and health care reform that will greatly benefit insurance consumers. House passage of a surplus lines bill illustrated …

Agents, brokers ready to pursue ambitious legislative agenda in 2007

There is a new political dynamic in Congress that presents both opportunities and pitfalls. Last year, the President signed into law pension and health care reform that will greatly benefit insurance consumers. House passage of a surplus lines bill illustrated …

Agents, brokers ready to pursue ambitious legislative agenda in 2007

There is a new political dynamic in Congress that presents both opportunities and pitfalls. Last year, the President signed into law pension and health care reform that will greatly benefit insurance consumers. House passage of a surplus lines bill illustrated …

Delaware enacts major workers comp system reform package

Lawmakers and Gov. Minner moved quickly, hoping DaimlerChrysler gets the message and keeps its plant open The Delaware Senate and House moved swiftly earlier this month to pass a bill containing major reforms of the state’s workers’ compensation system. Gov. …

Under new rules, bytes of electronically stored info could have big bite

Insurance agents want to avoid litigation, but it is not always possible. When they become involved in litigation in federal court, it is important for agents and their attorneys to understand the new Federal Rules of Civil Procedure governing electronically …