Operations News

Five keys to captive success

The mid-1980s were not easy times for many agents and brokers. Markets were changing — or disappearing. Agents and brokers spent much time trying to find adequate coverage at relatively reasonable prices. But they weren’t always successful. Most property/casualty insurance …

Best-in-class program writers

Today’s competitive specialty program marketplace requires attention to detail, including efficiency, professionalism and ethics. One way to stand out above the rest is to become a best-in-class program writer. Thomas Wilson Jr. and Gregory Katz of Wilson Elser Moskowitz Edelman …

Declarations

Are the elves at work? “Just because it’s close to Christmas doesn’t mean the governor has to be Santa Claus. That’s not what the special session should be.” — Louisiana State Rep. Steve Scalise, R-Metairie, a member of the House …

Declarations

Are the elves at work? “Just because it’s close to Christmas doesn’t mean the governor has to be Santa Claus. That’s not what the special session should be.” — Louisiana State Rep. Steve Scalise, R-Metairie, a member of the House …

THE LOCOMOTIVE

N10 INSURANCE TRAIN Excess and surplus lines market continues to push growth, innovation 8 Safeco Lists on NYSE CEO Reynolds shares growth plans 10 Fireman’s Fund Picks New CEO Joseph Beneducci picked to lead 132 Agency Best Practices Bolton & …

Bolton & Co: Providing resources for customers produces profits

Developing a Web presence is not the primary focus at Bolton & Co. Insurance Brokers — developing the skills of employees and building relationships with customers is the chief concern. After all, when employees have the knowledge to help customers …

Sales Management

A necessary evil. That’s how some people might describe insurance. A producer’s job, of course, is to turn this kind of misguided, industry-swiping thinking around, and make the whole experience of purchasing insurance pleasant — or at least something that’s …

Five keys to captive success

Whether you’re talking about road contractors or hospitals or agents and brokers, every organization has in-house expertise. And you want to use it. You need to bring members together to share best practices. The mid-1980s were not easy times for …

Zurich agrees to terms to close multi-state bid-rigging probe

News Currents Ten states, led by Texas and its Attorney General Greg Abbott, have come to terms with Zurich American, closing their probe into the insurer’s involvement in alleged bid-rigging and unfair compensation practices in the commercial insurance market. The …

Conn. agents could face fight on contingent pay

News Currents Insurance executives would likely create a replacement incentive should lawmakers in Connecticut ban contingent commissions, as the state regulator has warned could happen. Executives voiced their dismay over possible legislation to ban incentive pay at the recent meeting …