Operations News

High land costs are the Bay State’s biggest disadvantage

8 Insurance not to blame for high cost of business in Mass. Insurers label HUD’s allegations ‘misguided’ 8 Maine court allows suit over employee’s fatal crash Driver was returning from volunteer work 8 Delaware ups FAIR Plan coverage limits State …

People

Peter McMurtrie has joined Columbus, Ohio-based Grange Insurance in the new position of chief claims officer. The company said McMurtrie would focus on three main areas of operation: transactional excellence, best practices and technology. Before joining Grange Insurance, he was …

Rising tide of lawsuits-EPLI

Employment practices claims, like other tort exposures, are risks that may jeopardize corporate assets and therefore should be insured. The reality of today’s workplace is that a wide variety of employee grievances may escalate, almost without warning, into costly lawsuits. …

Flying solo now, former Zurich executive ‘gooses ‘ agents

A retired insurance industry executive turned turbo-charged motivational speaker told a group of independent insurance agents that they are the greediest people he has ever met. Ray Thomas, a former Zurich North America Small Business CEO, meant his remark as …

Ease of doing business can make the strategic ‘profit’ differential

Let’s start with three basic ideas about property/casualty insurance distributed through independent agents and brokers — a sector with more than $200 billion in written premium annually. 1) P/C insurance resembles a commodity, with few competitive differentiators. By and large, …

Comparing apples to apples, not oranges

Serious baseball fans were fascinated by Michael Lewis’ 2003 book titled “Moneyball” that advanced the theory that at least one prominent major league baseball team had utilized statistical analysis of opponents to its advantage in planning individual game strategy. In …

Calif. Commissioner Reaches Settlement with UnumProvident

California Insurance Commissioner John Garamendi has reached a settlement with UnumProvident Corp., Provident Life and Accident Insurance Company, and Unum Life Insurance Company of America to ensure that all compensation UnumProvident pays to brokers will be disclosed to California customers …

Disability Insurer Signs ‘Model’ Pact With Spitzer Over Commissions

UnumProvident Corp. disability insurance company has ended what New York Attorney General Eliot Spitzer called deceptive practices and secret payments to brokers, according to a $15.5 million settlement announced this week. UnumProvident, based in Chattanooga, Tenn., agreed to pay restitution …

Study Reveals Leading Indicators for Hospital Professional Liability Claims

Advisen Ltd., a provider of analytics, benchmarking and market information to the global commercial insurance industry, released the results of its recent hospital professional liability claims study done in cooperation with the health care team at Zurich, an insurance-based financial …

Ohio Westfield Insurance’s Polansky Honored for Real-Time Tech Advances

Westfield Insurance’s Brady Polansky, CPCU, CIC, was recognized by Applied Systems Client Network (ASCnet), the user group of Applied Systems agency management system, for his industry wide contributions toward implementing real-time communication advancements for the independent agency systems. Polansky, who …