Operations News

People Miami insurance agent Alex Soto has been inaugurated as the new president of the Independent Insurance Agents & Brokers of America (the Big “I”), with Robert E. Fulwider assuming the office of president-elect and C. Brett Nilsson assuming the …

Sorry, Catbert! Study shows cutting employee incentives hurts

Contrary to the nefarious plots of Catbert, the “evil director of human resources” character depicted in the popular Dilbert comic strip, a study of nearly 20,000 organizations shows that employee incentives really are good for business. Data from 19,319 organizations …

Holland intends to keep ‘raising the bar’ for ethics and integrity

By her own admission, Kim Holland has worked hard as Oklahoma’s insurance commissioner to bolster the public’s confidence in the department she took command of in early 2005. Appointed by Gov. Brad Henry after the resignation of former commissioner, Carroll …

The best merger mentality: Conservative and calculating

An agency owner who believes that a merger or acquisition is all about the money may leave a lot more on the table than a premium price. They may be putting the future of their agency in jeopardy. M&A is …

Florida race for CFO has meaning for insurance interests

In the race for Florida’s Chief Financial Officer, the public is not only being asked to vote, but voters are also being challenged to learn about the responsibilities that accompany the office. The job has been described as “probably the …

News Currents

Agency growth and performance study reveals higher productivity The latest edition of the Growth and Performance Standards (GPS) study by the Austin, Texas-based National Alliance Research Academy has just been released, giving the insurance industry some new benchmarks for comparing …

Big ‘I’ Agents Join Court Fight Against Zurich Compensation Pact

Agents’ opposition to portions of a proposed class settlement with Zurich Insurance has deepened with the filing by the Independent Insurance Agents & Brokers of America (Big “I”) of an amicus curiae brief in the U.S. District Court for the …

People and Places

Miami insurance agent Alex Soto was inaugurated the new president of the Independent Insurance Agents & Brokers of America (the Big “I”), with Robert E. Fulwider and C. Brett Nilsson assuming the offices of president-elect and vice president, respectively. The …

Survey: young agents value rates, technology, products from insurers

The five most important things carriers can offer independent insurance agencies are: competitive rates; technology that helps them more easily write business and service customers; a variety of markets and products; competitive commissions and support provided by service personnel via …

TD Banknorth Agency Promotes 5

Maine-based TD Banknorth Insurance Agency, Inc. announced several personnel moves, including the promotion of Ellen L. Dupuis to senior vice president in the Personal Insurance Division in South Portland, Maine. As a product line/profit center manager, she will continue to …