Operations News

Lloyd’s Exchange Continues to Gain London Market’s Acceptance

Lloyd’s electronic Exchange has been in development for nearly two years, but it’s now increasingly a tool in more general use. A bulletin on the Lloyd’s web site (www.lloyds.com) states that the Exchange is already “seeing encouraging results, but the …

Someone Moved Your Cheese. Now What?

2010 Entrepreneurial Insurance Symposium On September 14 and 15 MarketScout will host over 400 industry leaders in Dallas, Texas at the fourth annual Entrepreneurial Insurance Symposium. To maintain market share, underwriters, retail agents and intermediaries must adapt. Those who understand …

2010 Education & Training Directory

Insurance Journal is pleased to publish the 2010 Education and Training Directory. This exclusive resource directory has been designed to help independent agents and brokers find educational and training opportunities to enhance their professional growth. Education and training providers, including …

Insurance Journal Seeks Nominations for Best Agencies to Work For

Is your independent insurance agency or brokerage firm a great place to work? Insurance Journal is once again on the lookout for the best independent insurance agencies and brokerages in the U.S. to work for and we hope you will …

101 Sales & Marketing Ideas*

From … how to research and obtain referrals, why it’s important to listen to clients, what to do with social media, where to advertise and what to say … to how to use a questionnaire, court records, a disposable phone …

3 Keys to Establishing a Total Agency Growth Culture

Agency Leadership Must Assure that Sales Force Does Not Shoulder New Business Production Alone Why is agency growth important? Agents and brokers are faced with a continued economic downturn combined with sustained soft market conditions; insurance companies continue to tier …

Extraco Insurance’s Daniel Named Customer Service Rep of the Year

The Independent Insurance Agents & Brokers of America has presented Patricia A Daniel of Extraco Banks N.A., dba Extraco Insurance with its National Accredited Customer Service Representative of the Year award. Based in Waco, Texas, Daniel was awarded the 2009 …

3 Imaginative Approaches to Agency Marketing in the Entertainment Age

Agents Must Employ Creative Insurance Marketing … or Else GEICO, State Farm, Progressive, e-surance and other major insurance marketers currently employ humor in their advertising. There’s GEICO’s prolonged use of the gecko, State Farm’s whyagent.com Web site, Progressive’s Flo and …

How to Improve Your Agency’s Marketing Materials

Remember that glossy brochure that took so much time, money and energy to produce? Chances are your customers didn’t even read it – much less use it to make an informed decision about your products and services. The fact is …

How to Improve Your Agency’s Marketing Materials

Remember that glossy brochure that took so much time, money and energy to produce? Chances are your customers didn’t even read it — much less use it to make an informed decision about your products and services. The fact is …