Operations News

Nine fears that can cause you to lose a young producer

Today’s younger producers seek more power. Since they can’t control the market changes swirling around them, many demand more influence within the agencies where they work. There is concern that their production efforts go primarily towards retiring the agency’s current …

Editor’s Note: Cyber storms

As reports of computer security breaches proliferate — the latest being the federal government’s snafu that put millions of veterans at risk for identity theft — the public is losing confidence in the digital infrastructure, even as it remains appreciative …

Heads up on workplace bullying

From the playground to the classroom to the office — bullies can be found in all walks of life, says an anti-bullying advocacy group vying for new legislation that could potentially outlaw workplace bullying. But how would new anti-harassment legislation …

Illinois freshman regulator McRaith gives insurance view from Midwest

Question: What is the specific impact of the 2005 catastrophes on the Midwest? McRaith: There are three identifiable impacts on Midwestern residents. First, since the cost of reinsurance has gone up so significantly because of these catastrophes that cost is …

Lack of confidence in cyber security has economic, political effects

Americans share a lack of confidence in the Internet that could have political consequences. In addition, the lack of action by government to boost security of the digital infrastructure is manifesting itself in economic losses. Those are two conclusions formed …

People PMA Insurance Group has promoted Elaine Manchon to assistant vice president for commercial markets underwriting. Manchon, who will join PMA’s corporate headquarters staff in the company’s Blue Bell, Penna. office, will be responsible for helping to generate profitable revenue …

Legal and effective incentive compensation still under fire

There is a critical need to preserve the right of insurance companies to determine how best to compensate the insurance agents and brokers who sell their products. In this regard, the insurance industry is like virtually every other business distributing …

By William G. Stiglitz

Legal and effective incentive compensation still under fire There is a critical need to preserve the right of insurance companies to determine how best to compensate the insurance agents and brokers who sell their products. In this regard, the insurance …

Pay less attention to delinquent accounts, call your good customers

Agents can make a difference in the perception of the insurance business if, instead of tracking and billing delinquent accounts, they turn everything around and call good customers, Kat Davis of Tower Hill Insurance in Gainesville, Fla., told Professional Insurance …

Cyber storms

As reports of computer security breaches proliferate — the latest being the federal government’s snafu that put millions of veterans at risk for identity theft — the public is losing confidence in the digital infrastructure, even as it remains appreciative …