Operations News

Insurers should not underestimate next influenza pandemic’s severity, risk experts say

Risk experts are warning insurance companies that they may be underestimating their risk if they assume that a new influenza pandemic would be no worse than the 1918 influenza pandemic. While some published studies have already illustrated the effects of …

SullivanCurtisMonroe CEO says growth, profit and fun equal success

Best Practices is a new Insurance Journal column that profiles how some of the nation’s top performing agencies run their operations. IJ’s Publisher Mark Wells recently interviewed William Curtis, managing partner and chief executive officer of SullivanCurtisMonroe based in Irvine, …

Distinguish your agency with commercial client training

Most small to medium-sized commercial insureds are educated only in how to shop for the lowest possible premium. Very few are schooled in the everyday nuances of managing their firm’s insurance program. This is understandable, because once a producer gets …

Minimizing litigations and investigations by managing e-records

The focus of litigations and investigations on electronic documents, particularly e-mails, and the increasing accountability of compliance programs, including record retention, are leading organizations to reexamine their document management. That includes e-mail destruction practices, records management programs, compliance training and …

Liberty Mutual to fight N.Y., Conn. charges over contingent pay for agents

The words in support of contingent commissions for independent agents are getting stronger and being turned into action. Gary R. Gregg, president and chief executive officer, Liberty Mutual Agency Markets, recently expressed the frustration many in the independent agency system …

Introducing the world’s first certified Best Practice Program Administrator

What managing general agent or program administrator hasn’t wondered whether his operation is as efficient, professional and profitable as it could be, whether it conforms to the best practices among fellow managing general agents and program administrators? Now there’s a …

Hurricane winds could be felt in professional liability markets

The professional liability market may be significantly affected by the increase in frequency and severity of hurricanes, causing greater rating agency scrutiny and changes to evaluation models. “The three recent hurricanes — Katrina, Rita and Wilma — will result in …

Minimizing litigations and investigations by managing e-records

The focus of litigations and investigations on electronic documents, particularly e-mails, and the increasing accountability of compliance programs, including record retention, are leading organizations to reexamine their document management. That includes e-mail destruction practices, records management programs, compliance training and …

Technology can help agents boost sales and more

Given the pace of today’s technological developments, it is often difficult for agency principals to know where to get the most bang for their buck. As most agency principals know, it is important to take a strategic approach when it …

Case Law Watch

Additional Insureds Equilon Enterprises, LLC v. Great American Alliance Insurance Company (Washington Court of Appeals, Apr. 3, 2006) (Unpublished) Ruling: A wholesale distributor of fuel had contracted with a supplier of fuel to buy the fuel and distribute it to …