Operations News

Few Homeowners Buy Flood Insurance When Not Required, Study Says

Only about half of homeowners living in some of the most flood-prone areas of the United States buy federal flood insurance, leaving millions of families at risk for severe financial losses when floods strike, according to a RAND Corporation study …

Agents and Brokers: Top 10 Reasons to Join the Top 100 … and Let Your Success be Known

Insurance Journal’s search for the nation’s top privately-owned independent insurance agencies and brokerages has begun but some qualified firms have not yet sent in their entry forms. The final deadline has been extended until Friday, March 31. Because everybody likes …

AUGIE Extends National Tech Survey Deadline Through March 19

In order to get the best possible results from this national survey, the ACORD-User Groups Information Exchange (AUGIE) has extended the period for agents, CSRs and other agency staff to complete the Agency Technology Survey. The survey, patterned after the …

How agents can meet the affluents’ expectation of luxury

That the affluent expect a luxury experience sounds like a self-evident fact. But how many companies really know what defines a “luxury experience” for the affluent and how many companies can deliver that “luxury experience?” It used to be that …

How agents meet the affluent’s expectation of a luxury experience

That the affluent expect a luxury experience sounds like a self-evident fact. But, how many companies really know what defines a “luxury experience” for the affluent? And an even tougher question: how many companies can deliver that “luxury experience”? It …

Case Law Watch

ERISAMetropolitan Life Insurance v. Parker (Arizona Ninth Circuit Court, Feb. 2, 2006) Ruling: At issue in this case was that although the insurer declared that it owed various proceeds under an Employee Retirement Income Security Act (ERISA)-governed life insurance policy, …

How agents can meet the affluents’ expectation of a luxury experience

Luxury used to be associated with a price, a label on a product and acquiring expensive items. Today, luxury is about service. The experience is defined by services that make the consumer feel pampered and unique. The more exclusive the …

The “secrets” to affluent market success

Independent agents, like companies, are increasingly under pressure with increasing costs and decreasing revenues. One way around this dilemma is to segment the agency’s personal lines business and to focus on the affluent clients where agents can differentiate themselves based …

Agents push for a technological sea change

Tides continue to turn on the automation frontier and agents and brokers riding the waves may be pushing a sea change in the way they communicate with insurance carriers, according to the results of a recent survey of independent agents …

Berkshire’s Buffett Still High on Insurance Despite Cat Risk

Warren E. Buffett, the billionaire chairman of giant Berkshire Hathaway, praises the performance of his primary insurance units, particularly Geico, in his annual letter to shareholders and acknowledges that concern over hurricanes has prompted his insurance subsidiaries to raise prices …