Operations News

E&O Insights: MGAs Carry a Heavy Errors and Omissions Load

Having met the management of many managing general agencies (MGA), and managing general underwriters (MGU), I have been somewhat surprised by their perspective on their errors and omissions (E&O) claim potential. Some have recognized the issues that could lead to …

Willis Urges Risk Managers to Fight Against Contingent Commissions

Global insurance broker Willis Group Holdings, which has vowed to not accept contingent commissions, is urging risk managers to insist that all brokers they do business with also drop the controversial revenue source. Willis has launched an Internet campaign, dubbed …

Aran Insurance Services Group Acquires MiniCo, HRMP

Arizona-based MiniCo Inc. has sold its insurance agency operations and publishing division, MiniCo Insurance Agency LLC, to Aran Insurance Services Group, an insurance services provider based in Rockville Centre, N.Y. MiniCo Insurance will continue to operate from its Phoenix headquarters …

How to More Effectively Sell Insurance in Today’s Economy

Agency Employs Objective Data on Producers’ Skills Paired with Individualized Sales Training In the current economy, the pressure is really on. It’s not enough to just sell the product – you want your sales people to be best equipped to …

Promoting Employee Wellness Yields Substantial Business Returns

Do the companies you work with actively promote health and well-being in the workplace? If the answer is no, they’re not alone. According to a survey by Right Management, a subsidiary of Manpower Inc., less than half of the nearly …

People

Alternative market insurance provider, Safety National in St. Louis, Mo., promoted Senior Vice President John Csik to the position of chief financial officer and treasurer. Csik takes over these positions from Duane Hercules, who will continue in his position of …

The Times They Are A-Changin’

How Agents Can Manage Technology Change Many agency owners are changing their operations to survive and thrive. But change is never easy. Managing change requires two capabilities: smart decision-making and sound implementation. Deciding to make a change in the agency …

What Agents Think Makes a Great Insurance Carrier Field Rep

Independent insurance agents often rate a carrier with great field representatives higher than others — sometimes elevating them to their “Top 3” carriers. While the performance of insurance company field representatives doesn’t rise to the top of independent agents’ minds …

MEMIC’s Leonard to Chair of Workers’ Comp Organization

John T. Leonard, president and CEO of Maine-based workers’ comp insurer the MEMIC Group, has been elected chairman of the National Council on Compensation Insurance Inc. (NCCI). NCCI is the a key ratemaking organization in the workers’ compensation insurance industry. …

40% of Workplace Fatalities are Transportation Related

Transportation incidents continue to be the No. 1 cause of on-the job deaths, a trend that has been the case since 1992, according to the American Society of Safety Engineers’ (ASSE). In fact, in 2008, 40 percent of all workplace …