Operations News

Texas’ Tom Stewart Insurance Joins ISU International Network

San Francisco, Calif.-based agency network ISU International has expanded into Texas with the addition of ISU Tom Stewart Insurance located in Katy, Texas. As a member of the ISU Network, ISU Tom Stewart Insurance Agency gains the marketing tools, carrier …

Agents’ Top Rated Carriers Make Fast Claims Adjuster Contacts

Independent agencies and their carriers perform a variety of tasks for policyholders when originating and servicing policies, but how they handle claims provides the moment of truth—and it’s more important than almost anything else in the agent’s mind when choosing …

The Times They Are A-Changin’

How Agents Can Manage Technology Change Changes in technology such as real-time processing and more competition coming from every side are spurring agency owners to change their operations in order to survive and thrive. But implementing change is never easy. …

People

Cincinnati, Ohio-based American Empire Surplus Lines Insurance Co. (AESLIC) has named Frederick J. Woebse president and chief operating officer. He succeeds Robert Nelson, who was named chairman and chief executive officer, until the time of Nelson’s retirement in July 2010. …

How to More Effectively Sell Insurance in Today’s Economy

Agency Employs Objective Data on Producers’ Skills Paired with Individualized Sales Training In the current economy, the pressure is really on. It’s not enough to just sell the product – you want your sales people to be best equipped to …

Create a Sales Playbook

Create a Sales Playbook Imagine that you are the head coach of an NFL team and you are in the playoffs. Your team is down by nine points in the beginning of the fourth quarter. What is your next move? …

E&O Insights: Food for Thought When Insuring Bars and Restaurants

It is probably fair to say that just about every town has a restaurant or tavern. Thus, pursuing these commercial risks is probably close to a no-brainer. Before you take that first step, however, be aware that these risks do …

Argo Group’s Insight Services Expands Insurance Agent E&O Coverage

Professional liability insurer Insight Insurance Services, Inc. has expanded its errors and omissions coverage for insurance agents and agencies and is now licensed to offer its product in 42 states and the District of Columbia through its parent company, the …

Rockhill Introduces Lead Safe Contractors Pollution Coverage

Rockhill’s National Environmental Coverage Corp. (NECC) environmental unit has released a new lead safe contractors professional liability (CPL) program in response to new rules from the Environmental Protection Agency (EPA) that requires contractors performing work on homes, schools, or child-care …

USI Southwest Adds Altenbaumer-Price in Dallas

Kara Altenbaumer-Price has joined USI Southwest in Dallas as director of Complex Claims and Consulting. Altenbaumer-Price comes to USI Southwest from the Corporate Compliance, Investigations and Defense group at Andrews Kurth LLP. Altenbaumer-Price will work with Steve Campo, MPS Practice …