Operations News

How Many Times Should Insurance Professionals Call Each Lead?

Does this sound familiar? Your insurance agency is buying and generating a high volume of quality leads, you have a highly capable sales department, and yet your ROI ranges from decent to poor. At Leads360, we hear the above scenario …

Study Says Northeast Seeing More, Fiercer Rainstorms

The Northeast is seeing more frequent “extreme precipitation events” in line with global warming predictions, a study shows, including storms like the recent fierce rains whose floodwaters swallowed neighborhoods and businesses across New England. The study does not link last …

Florida Eyes Insurer Payments to Affiliates

Florida Gov. Charlie Crist wants the state insurance regulator to have authority to prevent excessive payments by home-based insurance companies to affiliate managing general agencies and other entities. “I’d like to be able to sign that,” Crist told Insurance Commissioner …

Declarations

Flood Hiatus “That’s scary.” —John Prible, vice president of federal government affairs for the Independent Insurance Agents and Brokers (the Big “I”), commenting on the prospect of Congress not renewing the National Flood Insurance Program before it recessed for a …

Marsh Refuses to Accept Contingent Commissions

Insurance broker Marsh says its main brokerage unit will not accept contingent commissions on business for U.S. or Canadian clients but its Marsh & McLennan Agency and its affinity and personal lines business units will. The decision to not accept …

How P/C Agents Can Increase Sales through Employee Benefits

Broaden Your Agency’s Reach Through Education and Marketing In today’s still challenging economic environment, employees are increasingly looking at employee benefits as a way to strengthen their personal financial safety net. Nearly nine in 10 employees (87 percent) planned to …

10 Technologies with Biggest Impact on P/C Insurance Companies

A Stamford, Conn.-based research and consulting firm has identified 10 technologies that will have the greatest impact for the property/casualty (P/C) insurance industry. Gartner Inc. said these technologies will challenge existing business processes, support the emergence of new business models …

ISU Announces National Director of Program Development

ISU International headquartered in San Francisco has appointed Jerry Nisker as director of program development for the ISU Network. A 40-year insurance agency owner veteran, Nisker built his agency around developing and managing industry specific multi-line property/casualty insurance programs prior …

Court-Side Lessons: Insurance Agency Management Tips Before Tip Off

Insurance agents might want to take notes during tonight’s NCAA championship game between Butler and Duke. While NCAA men’s basketball tournament referee and insurance agent Gary Maxwell won’t tell you his personal pick to win (it’s against NCAA rules to …

S&P Affirms AIG’s Ratings; Outlook Still Negative

Standard & Poor’s Ratings Services has affirmed its ‘A-/A-1’ counterparty credit ratings on American International Group Inc, as well as its ‘A+’ counterparty credit and financial strength ratings on its insurance subsidiaries, Chartis and SunAmerica Financial Group. The outlook for …