Operations News

IRS, States Target Employers’ Use of Independent Contractors

The Internal Revenue Service and 37 states are cracking down on companies that try to trim payroll costs by illegally classifying workers as independent contractors, rather than as full employees, The Associated Press has learned. The practice costs governments billions …

Middleton Appointed to Calif. Workers’ Comp Fraud Assessment Commission

California State Compensation Insurance Fund has announced that Lisa Middleton, senior vice president of internal affairs, was elected chair of the Workers’ Compensation Fraud Assessment Commission. Middleton brings 35 years of experience in the workers’ compensation insurance industry and offers …

Willis CEO Plumeri Reiterates Broker’s Contingent Commissions Rejection

Willis Group Holdings Chairman and CEO Joe Plumeri, speaking to a meeting of insurance executives at Willis’ London headquarters, reiterated the broker’s long standing position that it would not accept contingent commissions. Plumeri explained that disclosure of broker and agent …

Iroquois Group Expands into Arkansas

The Iroquois Group, an insurance agency network organization, announced it is expanding into Arkansas. Iroquois said with the addition of Arkansas it is now doing business in 37 states and representing more than 1,800 member-agencies. Philip Dawson, managing partner of …

Live Webinar Tomorrow for Agency Owners and Carriers: When Good CRMs Go Bad hosted by Leads360

Your insurance leads need special attention to become customers. It is not easy to get sophisticated consumers to buy, and that is why you need to leverage every tool available to make your time as effective as possible. At the …

Iroquois of California Names Mullens Regional Manager

Iroquois of California based in Sacramento has added a former insurance consultant, marketing manager and agency owner to its staff. Mike Mullens will serve as regional manager in Northern California, bringing more than 17 years of experience in the areas …

RIMS Says New York Pay-Disclosure Rules Don’t Go Far Enough

The Risk and Insurance Management Society Inc. (RIMS) says pay-disclosure regulations created by the New York Insurance Department do not go far enough to protect consumers. The group urged the department to reopen a period of public comment on the …

Study: Agent Satisfaction Rises According to Size of Business Placed

The more personal lines business an agency places with a particular carrier, the more satisfaction the agency reports having with that same carrier. That’s according to a new industry study which states that insurers whose agents are highly satisfied tend …

Budanauro Named Regional Manager for Iroquois Southwest

Iroquois Southwest has hired Ed Budanauro as regional manager for New Mexico, Colorado and west Texas. Budanauro has more than 25 years of management and insurance consulting experience in the areas of sales management and agency operations. Prior to joining …

New York Requires Agents to Reveal How Much They’re Paid

The New York Insurance Department has officially released a new set of rules that will require insurance agents and brokers to provide some detailed information to clients about how agents are paid. The new regulation, which goes into effect Jan. …