Operations News

How to Reinvigorate Producers and Other Employees Who Have Lost Their Spark or Become Too Comfortable

Incentive Compensation Should Focus on Customers not Premiums, Consultant Says Al Diamond is one of the country’s best known agency management consultants. His firm, the Agency Consulting Group, is based in Cherry Hill, New Jersey. He deals with agencies across …

Get to the Polls

Let’s turn the tables this issue and instead of regurgitating our own or somebody else’s opinion, let’s take a look at yours. Insurance Journal carries a regular poll on its Web site. We ask questions on agency management, markets, the …

Now Is Time to Re-Evaluate Agency Systems to Do More With Less

Hosted, or Saas-Based, Solutions Allow Access to Core Technologies Without Heavy IT Investment Today, it’s all about doing more with less. But how do insurance agencies increase productivity while decreasing expenses? For many agencies, technology solutions are critical. And if …

Surplus Lines Has Answer for Increasing Data Breach Exposure

Cell phones, smart phones, MP3 players, computers, e-mail, the list goes on and on of technological inventions that are part of our everyday lives. The observation that electronic data density doubles every 18 months — was first conceived in the …

London: International Insurance Center

Systems Changes, Technology, Talent Pool Position London Market for the Future London’s insurance market comprises general carriers, specialty carriers, reinsurers, brokers, underwriters, claims handlers, lawyers, accountants and their adjuncts, who work together to sell “The City’s” – London’s financial and …

Ironman Kevin Kelley: Strength Through Multiple Platforms

Ironshore’s CEO on Why He Left AIG and How He’s Building His Young Company In December 2008, Kevin Kelley left Lexington Insurance Co., the largest excess and surplus lines insurance company, after more than 30 years during which he helped …

London: International Insurance Center

Systems Changes, Technology, Talent Pool Position London Market for the Future London’s insurance market comprises general carriers, specialty carriers, reinsurers, brokers, underwriters, claims handlers, lawyers, accountants and their adjuncts, who work together to sell “The City’s”— London’s financial and insurance …

BerkleyNet Expanding Workers’ Comp Program into Texas, Southwest

Net Underwriters LLC (BerkleyNet) plans to expand its workers’ compensation program into the Southwest, including Texas. John Greig has been named director of business development to assist with the expansion into this region, which also includes Arizona, Nevada and New …

Independent Agencies’ Overall Growth Down But Personal Lines Up

The bad news is that overall organic growth for independent insurance agencies is down. The good news is that there continues to be growth in two areas: personal lines and group product sales. The Independent Insurance Agents and Brokers of …

Bank Insurance Program Productivity Up 12.5% in 2009

The production of insurance brokerage fee income per bank employee continued to rise through the first two quarters of 2009 to exceed year-end 2008 productivity by 12.5 percent, according to the Michael White-Prudential Bank Fee Income Report. The Annualized bank …