Incentive Compensation Focused on Customers, Not Premiums, Works, Consultant Says Al Diamond is one of the country’s best known agency management consultants. His firm, the Agency Consulting Group, is based in Cherry Hill, New Jersey. He deals with agencies across …
At first glance, Kathryn Soderberg would seem an unlikely candidate for an insurance agent whose expertise in marketing to Hispanic customers lands her gigs on radio talk shows and leading Hispanic market training sessions for large insurance companies. Soderberg, president …
Protecting Multicultural Workers “As Utah continues to benefit from increased diversity, employers are scrambling to keep up with changes in their workforce. While many companies are trying to do more to protect their multicultural workers, often language barriers, cultural differences, …
Incentive Compensation Focused on Customers, Not Premiums, Works, Consultant Says Al Diamond is one of the country’s best known and respected agency management consultants. His firm, the Agency Consulting Group, is based in Cherry Hill, N.J. He deals with agencies …
Steps to Ease the Stress of Customer Service Reps in Today’s Tough Times When asked to list the major strengths of their agency, most owners usually include the agency’s quality of service to the client. In the typical agency, the …
Insurance Journal asked leaders of this year’s Top 100 Agencies about some of their best and worst management decisions ever made, sales ideas that worked, the biggest challenges facing their agencies today and how they are facing those, and why …
About This Report: The economy, soft market and industry consolidations continued to shake up the nation’s leading independent insurance agencies in 2008. Still, nearly half, or 45 percent, of the privately-owned agencies and brokerages on Insurance Journal‘s Top 100 Property …
Top 100 Privately-Held Property/Casualty Agencies Ranked by Total 2008 P/C Premium Written 2008 Rank Agency Name, Main Office 2008 P/C Premium Written 2007 P/C Premium % Premium Change 2008 Other than P/C Premium 2008 P/C Revenue 2008 Rank by Revenue …
The Hartford Financial Services Group Inc. appointed Juan Andrade, 43, president and chief operating officer of its Property and Casualty Operations, effective immediately. Andrade will continue to report directly to the company’s chairman and CEO, Ramani Ayer, and will serve …
In a filing of financial results for the second quarter 2009, Itasca, Ill.-based insurance broker Arthur J. Gallagher & Co. reported that amended settlement agreements with the Illinois Attorney General and the Illinois Department of Insurance will allow it to …
