Operations News

Momentous Insurance President Honored; Company Adds Assistant VP

Van Nuys, Calif.-based Momentous Insurance Brokerage Inc. President Diane Brinson has been nominated for the Women Making a Difference award in the Owner/CEO category by a California newspaper. According to the company, Brinson was nominated because she is the only …

Top 100 Profile: Locked into the Customer at No. 1 Lockton

As Insurance Journal prepares for another Top 100 Independent Property/Casualty Agency List, to be published in our Aug. 3, 2009, magazine, the editors wanted to highlight a few of the current Top 100 agencies. Throughout the coming weeks, InsuranceJournal.com will …

Brown & Brown to Buy New York’s Irving Weber Associates

Brown & Brown, Inc. has agreed to acquire a Long Island-based insurance agency, Irving Weber and Associates. The deal is expected to close in late May. With annualized revenues of approximately $4 million, Irving Weber specializes in insurance programs for …

Thoits Insurance Named one of the Best Places to Work in the Bay Area

A Northern California Newspaper Chain has named Thoits Insurance one of the Best Places to Work in the Bay Area. Ranked 20th in the 50 to 100 employees category, this is the third time that Thoits has been on the …

AIG Rebranding Faces Challenges of 3 R’s and 4th, Recession

Most thought it was a good idea but nobody said it would be easy. When American International Group (AIG) announced it was going to separate and rebrand its U.S. and foreign insurance operations as an independent entity using the name …

Agents and Brokers: Deadline to Submit for IJ’s Top 100, June 1

Insurance Journal is on the search for the nation’s leading privately-held property casualty independent agencies and brokerages for its annual Top 100 Property/Casualty Independent Insurance Agencies report. Now, agencies have three ways to qualify: Top Overall Independent Agencies, Top Commercial …

For Award Winning CSR, Going ‘Above and Beyond’ is Part of the Job

What does it take to deliver outstanding customer service? Kimberly J. Muesse, a senior account manager with the Lockton Companies in Houston, should know. She’s won a string of awards during her 25-plus years in the insurance industry, the most …

How to Improve Productivity in a New Economy

Agencies Must Stop Money Wasting Financial Leaks The economy is in the tank and so is the stock market. Thousands are unemployed and many people do not know where to turn. No one is setting up charities for insurance agents …

Don’t Expect Top Dollar if Your House is in Chaos

Get the Highest Bid When Selling Your Agency by Keeping Financials, Books in Order Whether one is looking to sell, buy or grow organically, the preparation and organization of an agency’s financial, book of business and corporate information as if …

As Credit Scores Fall, Criticism of Insurers’ Credit Scoring Rises

Consumer Advocates Focus on How Insurers Treat Insureds in Difficult Economic, Credit Climate With consumers’ credit scores dropping as lenders tighten credit terms, insurance consumer advocates are stepping up their criticism of the use of credit scores by insurance companies. …