Operations News

Transparent Conversations

If one were to poll every insurance agent in New York about the most important topic facing their profession, “compensation” would probably top the list of answers. Between bailouts, Wall Street’s collapse and rising unemployment, money is on the top …

As Credit Scores Fall, Criticism of Insurers’ Credit Scoring Rises

With consumers’ credit scores dropping as lenders tighten credit terms, insurance consumer advocates are stepping up their criticism of the use of credit scores by insurance companies. They are also warning insurers that they could lose business and consumer confidence …

How Consumer Reps Feel About Internet Sales, State Regulation

Consumer Advisors See Pros and Cons to Internet; Role of Independent Agent Clouded By Commissions Insurance Journal spoke with some of the National Association of Insurance Commissioners (NAIC) consumer liaisons and found that in addition to credit scoring, their issue …

Liaisons Keep Consumers’ Insurance Concerns at the Forefront

Loss of Faith in Insurance Providers Would Affect Sales, Advocates Say Insurance agents, brokers and regulators should be aware that when it comes to insurance, consumers are concerned with such issues as the use of credit scores in determining rates, …

People

Luke Proctor has been named president of Signature Select LLC, a new retail insurance subsidiary of Wichita, Kan.-based IMA. Proctor joined The IMA Financial Group in 2003 in the management development program, eventually focusing on strategic planning and special projects. …

Business Moves

CAA, Ed Berrong Insurance Agency, Bridges Group Austin, Texas-based Combined Agents of America LLC (CAA) has expanded outside of Texas with two new members, Ed Berrong Insurance Agency, headquartered in Oklahoma, and Bridges Group Inc., based in Kansas. A family-owned …

Declarations

Keeping Homes Afloat “PCI applauds Congress for acting to keep the National Flood Insurance Program in place. Allowing the program to expire would have very negative consequences for policyholders and also for the nation’s economy. Most home buyers use federally …

How Much is Your Agency Worth?

Most of the calls from prospective insurance agency sellers start with, “What are agencies selling for these days?” or “What kind of multiple can I expect if I sell my agency?” Insurance agencies are like snowflakes, no two are alike. …

Translators’ Liability Covered By Professional Program Insurance

Professional Program Insurance Brokerage of Novato, Calif., has a new program for translators and interpreters. Professional liability coverage is offered through an “A” rated carrier. Three levels of liability coverage include $250,000, $500,000 or $1 million, with aggregates up to …

Study: Safety Modifications Important for Aging Workforce

While the increase in older workers in the American workforce could suggest a corresponding decrease in workplace productivity and increase in accident claims, the opposite has proven to be true, says a risk management firm. Older workers can be a …