Operations News

Zurich Report Urges Truck Fleets to Reduce Crashes with ‘Telematics’

A report from Zurich Financial Services Group concludes that trucking companies “could use new technological developments to reduce the costs of crashes in their motor fleets by up to 30 percent.” The report – Insights: Telematics and Fleet Risk Management …

Agency Saved From the Storm by Cloud Technology

In the midst of a disaster, our customers count on us to get our jobs done… No excuses!” That promise by County Wide Insurance, an agency in Dexter, Mo., was severely tested on Jan. 27, 2009, when an ice storm …

Berkley: Economic Recovery Depends on Country’s State of Mind

Economic recovery in the United States is now very dependent on the state of mind of the American public and its business leaders, according to William R. Berkley, founder, chairman and CEO of W.R. Berkley Corp. “No one in Washington …

Agency Saved From the Storm by Cloud Technology

In the midst of a disaster, our customers count on us to get our jobs done … No excuses!” That promise by County Wide Insurance, an agency in Dexter, Mo., was severely tested on Jan. 27, 2009, when an ice …

5 Steps to Real-Time Performance Reviews of Employees

On the list of things that are done for all the wrong reasons in organizations, performance reviews rank near the top. They end up being “check the boxes” exercises that have little influence on performance because they take place after …

Why Cash Flow Outweighs Profits in a Tough Economy

Simple Steps to Improve Agency Cash Flow Cash flow today is probably more critical to small businesses than anytime in 20 or maybe even 40 years. This is especially true for agencies. I have seen many articles written about agencies …

U.S. Fights Against Health Care Fraud

The Fight Against Health Care Fraud Affects More Than Reporting Firm The U.S. Department of Health and Human Services has been conducting regional seminars aimed at identifying best practices for providers, law enforcement and beneficiaries in preventing health care fraud. …

Why Now Is a Good Time for Agency Network Growth

They go by many names — networks, alliances, franchises, clusters and aggregators — but all have similar goals. Aggregator groups have been around the insurance industry for more than three decades but in the past few years they have become …

Agency Saved From the Storm By Cloud Technology

“In the midst of a disaster, our customers count on us to get our jobs done … No excuses!” That promise by County Wide Insurance, a Trusted Choice agency in Dexter, Missouri, was severely tested on Jan. 27, 2009 when …

What Agents Can Do

Several steps agents can take to reduce their general E&O exposure: Sally: “By far, the most common claim is simply an allegation of failure to place coverage. The most reliable way to prevent these is written documentation that says, ‘This …