Operations News

Agency Saved From the Storm by Cloud Technology

In the midst of a disaster, our customers count on us to get our jobs done … No excuses!” That promise by County Wide Insurance, an agency in Dexter, Mo., was severely tested on Jan. 27, 2009, when an ice …

What Agents Can Do

Several steps agents can take to reduce their general E&O exposure: Sally: “By far, the most common claim is simply an allegation of failure to place coverage. The most reliable way to prevent these is written documentation that says, ‘This …

Reducing E&O Exposures: What Agents Need to Know

Certificates of Insurance, Data Breaches, Unfamiliar Markets Among Exposures for Agents Insurance agents who fail to keep up with changing legislation, regulations, policies and forms are opening themselves up to costly errors and omissions (E&O) claims, according to experts and …

Reducing E&O Exposures: What Agents Need to Know

Data Breach, Privacy Claims and Certificates of Insurance Costly Exposures for Agents Insurance agents who fail to keep up with ever-changing legislation, regulations, policies and forms are opening themselves up to costly insurance errors and omissions (E&O) claims, and even …

People

Todd Kilkenny joined the Independent Insurance Agents of Texas (IIAT) as director of agency management resources. He will be responsible for developing, implementing and managing strategic agency management initiatives and programs to support the growth and development of member agencies …

Berkley: Economic Recovery Depends on Country’s State of Mind

Economic recovery in the United States is now very dependent on the state of mind of the American public and its business leaders, according to William R. Berkley, founder, chairman and CEO of W.R. Berkley Corp. “No one in Washington …

What Agents Can Do

Several steps agents can take to reduce their general E&O exposure: Sally: “By far, the most common claim is simply an allegation of failure to place coverage. The most reliable way to prevent these is written documentation that says, ‘This …

Reducing E&O Exposures: What Agents Need to Know

Certificates of Insurance, Data Breaches, Unfamiliar Markets Among Exposures for Agents Insurance agents who fail to keep up with changing legislation, regulations, policies and forms are opening themselves up to costly errors and omissions (E&O) claims, according to experts and …

10 Ways to Make Insurance Agencies More Successful… Now

Insurance Agency Marketing Requires Careful Planning and Constant Implementation A revolution is underway that is having dramatic effects on insurance agencies, and the entire world. In the simplest terms, no one wants to do anything they don’t want to do. …

5 Steps to Real-Time Performance Reviews

On the list of things that are done for all the wrong reasons in organizations, performance reviews would have to rank near the top. They end up being “check the boxes” exercises that have little influence on performance because they …