Operations News

What Keeps Independent Agents Awake at Night? Commissions Just One of Several Concerns

Independent insurance agents and brokers are concerned about the future of contingent commissions, according to a recent survey. But that’s just one of several major concerns agents have. They also have doubts about the support of some of their insurance …

Carriers’ Marketing to Latinos is Good but Could be Better, Say Agents

A majority of independent agents and brokers in a good position to know say insurance carriers do an acceptable job marketing to the Latino community, although as many as 40 percent also rate carriers’ efforts as poor. More than halfβ€”56 …

Armed & Ready to Outsell the Competition

West Coast’s Interwest Insurance Services Remains Militant on Sales Top 100 Agency Profile Ranking: 12 Agency Name: InterWest Insurance Services Inc. Headquarters: Sacramento, Calif. Year Founded: 1992 Additional Locations: 9 locations in California 2007 Property/Casualty Premium: $519.6 million Other than …

Marketing Your Agency is More Than Buying a Few Ads

It’s a Master Strategy Implemented by Daily Tactics There are a lot of unfounded rumors about the relationship between marketing and selling. Some say that the two are one and the same. Others whisper that marketing is nothing more than …

Six Independent Agencies Named as Best Practices Top Performers

Reagan Consulting and the Independent Insurance Agents & Brokers of America (Big “I”) announced the Best Practices Agencies for 2008-2009. A total of 189 agencies from around the country maintained their Best Practices status this year, and one from each …

TriSystems ‘Universal Messaging’ to Support Electronic Lloyd’s Trading

London Market reform technology specialists TriSystems announced that their Universal Messaging Gateway (UMG) suite is now available via the Internet in a move, which the Company says will “be widely seen as a further boost to electronic trading in the …

Independent Agent 2.0: Branding Through Blogging and Beyond

Real time technology is giving agencies immediate access to carrier information on their clients, allowing agencies to quickly and efficiently transact quotes, billing inquiries, endorsements, loss runs, policy views, and information requests with a single workflow. As real time agency …

Is ID Theft Insurance Worth Recommending to Agency Clients?

A client concerned about identity theft might consider moving to the Dakotas. It’s best to stay away, however, from Arizona, California, Nevada, Texas, Florida and New York. All of these states reported that more than one out of every 100 …

Technology: A Brave New World

Agents Must Expand Their Technology Horizon to Exploit the ‘Value Gap’ MarketScout presented its second eInsurance Symposium in Dallas, Texas, in September 2008. The symposium was preceded by hurricane Ike by a day and then the conference was held during …

Teamwork in Your Agency: Lip Service or Reality?

Now’s the Time to Gauge the Health and Effectiveness of Your Agency Team It was a simple question that New York City Mayor Ed Koch made famous 30 years ago: “How am I doing?” With 2008 nearly over, it’s a …