Operations News

Technology: A Brave New World

Agents Must Expand Their Technology Horizon to Exploit the ‘Value Gap’ MarketScout presented its second eInsurance Symposium in Dallas, Texas, in September 2008. The symposium was preceded by hurricane Ike by a day and then the conference was held during …

In Focusing on Customer Retention, AIG Vows to Maintain Pricing Discipline

Financially-challenged insurance giant American International Group is “doing very well in the marketplace” despite contrary rumors and competitors trying to take advantage of its financial situation and it intends to emerge from the current crisis “smaller and more nimble” but …

Meadowbrook Insurance Named in 101 Best and Brightest Companies

Meadowbrook Insurance Group, a specialty risk management insurance company, has been selected by the Michigan Business & Professional Association (MBPA) as one of Metropolitan Detroit’s “101 Best and Brightest Companies to Work For” for the fourth consecutive year. Susan Cubbin, …

ICW Group Enters Small Business Market

ICW Group, a group of insurance companies, has entered the small business market for workers’ compensation insurance. Comprehensive coverage and claims services is available in more than 40 small business categories, with premiums starting as low as $2,500, for policy …

California Governor Vetoes Workers’ Comp Legislation

California Gov. Arnold Schwarzenegger has vetoed three bills he said would have interfered with the state’s workers’ compensation system. SB 1115 Permanent Disability Apportionment would have prohibited discrimination on the basis of race, religious creed, color or status in other …

Florida’s Lassiter-Ware Recognized for Best Practices, Golden 100

Central Florida-based Lassiter-Ware Insurance was named a best practices agency for 2008, ranking among the top performers in the annual best practices study conducted by the Independent Insurance Agents & Brokers of America and Reagan Consulting. At the start of …

Survey: Why Agents Choose Other Markets

While independent agents have their favorite carriers for certain risks, on occasion they end up choosing a carrier other than their preferred carrier. Most often the reason they do is pricing. Independent agents named customer price as the leading factor …

New York to Begin Regulating Part of Credit Default Swap Market

New York Governor David A. Paterson said that New York State will, beginning in January, regulate part of the credit default swap market which has to date been unregulated and has been a major contributor to the emerging financial crisis …

Hope is Not an Agency Plan

Despite current market conditions, as I travel from state to state, I find the goal of almost every independent agent is to grow personal lines business. The basis of this organic growth strategy is adding new clients or increasing the …

Hope is Not an Agency Plan

Despite current market conditions, as I travel from state to state, I find the goal of almost every independent agent is to grow personal lines business. The basis of this organic growth strategy is adding new clients or increasing the …