Operations News

Business Planning in a Snap!

How to Create a Fast, Effective One-Page Agency Plan The fall is a good time to plan for the New Year by reflecting on how the agency has been operating over the past year. Operations may need to be restructured …

People

Aon Corporation recently announced that Karen Reutter has joined Aon Construction Services Group in a newly created position of senior vice president. Based in Minneapolis, Reutter is one of a number of strategic hires employed by Aon Construction Services Group …

Eight Reasons Agencies Need a Strong Database Effort

A solid, up-to-date, well-managed database is the No. 1 factor in stimulating and maintaining business growth. The word “marketing” may conjure up images of the fast-paced world of television advertising, a piece of direct mail that catches your attention, an …

Bird Prepares to Land After 20 Year Flight with North Carolina Big ‘I’ Agents

Retiring Leader Sees Agency Management Education Program at Appalachian State as Top Achievement After 20 years as an advocate for independent agents, Bob Bird, chief executive officer of the Independent Insurance Agents of North Carolina, is stepping down. During this …

Bush Administration Wants More Notice on Workplace Hazard Rules

The Bush administration is proposing that workplace hazard standards be subject to more public and expert scrutiny before being adopted. Critics say the proposals could make it harder to limit worker exposure to carcinogens and other toxic materials. The federal …

No Absolutes in Agency Training and Recruitment

Recruiting and staffing in the insurance industry has never been as “hot” as it is right now, said Susan Henry, senior vice president, The Jacobson Group, an executive search, professional recruiting and interim staffing firm with a focus on the …

How Agencies Can Access Capital in the Current Credit Crunch

Every morning, stories of financial sector gloom and doom fill the airwaves. A slowing economy has affected the ability of individuals and businesses to pay their bills. The term “credit crunch” has become a part of the daily lexicon, with …

People

Ruby Chan has joined the Needham, Mass.-based Provider Insurance Co. as director of Internet marketing. Chan has worked for Hewlett Packard and was one of the founding members of the Alta Vista search engine. She moved on to Staples.com launch …

Jessica M. Frankovich

Indiana Insurance, a Liberty Mutual Agency Markets regional company, appointed Jessica M. Frankovich as Inland Marine underwriting manager. Frankovich will be based in Indiana Insurance’s Illinois regional office and will manage and grow the company’s Inland Marine book of business. …

Watchdog Survey Targets Insurers

Declarations “While Allstate publicly touts its ‘good hands’ approach, it has instead privately instructed its agents to employ a ‘boxing gloves’ strategy against its policyholders.” – Washington, D.C.-based American Association for Justice CEO Jon Haber comments on his organization’s ranking …