Operations News

4 Texas Agencies Picked for Big ‘I’ Best Practices Study Group

Austin, Texas-based Combined Agents of America LLC (CAA) announced four of its member agencies, Bigham-Kliewer-Chapman-Watts, Bryan Insurance, Pierson & Fendley and Weatherby-Eisenrich, were selected to participated in the Independent Insurance Agents and Brokers of America (IIABA) “Best Practices” Study Group. …

The Reluctant Bride: Insurance Australia Group Rejects QBE’s Latest Offer

Quake Shatters China’s Sichuan Province; Willis Shows Off New London Headquarters; AIG Wins One, Loses One After five weeks of high level discussions, Australia’s QBE Group withdrew its offer to acquire Insurance Australia Group Limited (IAG), following the decision of …

Become a Systemized Agency

Systematic Processing Allows Producers to Do What They Do Best … Sell Catherine recently had a total knee replacement by an excellent orthopedic surgeon in Fremont, Calif. Dr. John Dearborn was recommended by two of our clients that have had …

New IMARC Data Score Rates Insurers’ Hurricane Risk Assessment

The first of a new mark that rates how well insurance companies have assessed their potential catastrophe losses has been issued to HomeWise Insurance Companies by Karen Clark & Co. HomeWise earned an IMARC Data Score of 675 (Excellent), which …

American Wins UK Insurance Institute’s Talent Prize for Solar Oven

The UK’s Chartered Insurance Institute (CII) announced that “a solar oven made from a single piece of reflective plastic won first prize in the CII’s Big Idea competition.” John Tilleman from Brown University picked up the £20,000 ($39,318) prize at …

Q&A with Swingle Collins & Associates’ Frank Swingle

Insurance Journal: How did you get started in the insurance business? Frank Swingle: I didn’t have a job. … My girlfriend in college was riding on a plane next to the owner of the agency that I went to work …

Drive for Diversity

Inclusiveness helps companies avoid claims, increase innovation Companies big and small — in and outside the insurance industry — can reduce risk and increase profits by improving diversity. And improving diversity can help a company to avoid potential lawsuits and …

Oregon Collision Shops Give State Farm High Customer Service Marks

State Farm and smaller Northwest insurers are among the best at taking care of customers after an accident. Some larger insurers — Progressive, Allstate, Safeco and Farmers Insurance — are among the worst. That was the finding of a survey …

Report: Technology Critical for Insurers Targeting ‘Millennial Generation’

As the estimated 80 million people born between 1981 and 2001 enter the workforce and become active consumers, technology will play a critical role for insurance firms targeting those in the so-called “millennial generation” as both potential employees and consumers, …

Texas Approves 10 Companies to Self-Insure for Workers’ Comp

Commissioner of Workers’ Compensation Albert Betts approved 10 companies, employing approximately 31,400 employees in Texas, to self-insure for workers’ compensation claims for a one-year period under the Texas Department of Insurance, Division of Workers’ Compensation Self Insurance Program. Under Texas …