property claims News

Insurers’ Digital Claims Tools Failing Customers: J.D. Power

Calling the trend “worrying,” J.D. Power’s new property claims satisfaction report indicated that insurers’ digital tools to speed the claims process are not pleasing homeowners insurance customers, especially for longer-tail claims tied to catastrophes. According to the J.D. Power 2023 …

Insurer Faces Class Action for Depreciating Labor in Actual Cash Value Payments

Two Trumbull Insurance customers who believe they were short-changed on claims payments have filed a proposed class action suit against the insurer, alleging Trumbull has been incorrectly calculating some property claim payments by deducting labor depreciation. The complaint (Grawe v …

A Personal Claim Story – Part 2

In what feels like a Neverending Story (cue the music), we are still dealing with that open property claim that you might have read about in this classic, A Personal Claim Story – Part 1. You’ve probably already guessed it, …

Insurers Have Paid Nearly $1.7B Property, Auto Claims from Texas Winter Storm

As of late March, Texas policyholders had filed 386,108 property and auto insurance claims related to the winter storm that blanketed the state in mid-February. That number reflects preliminary results from a data call issued February 26 to property and …

Greenlight Re Innovations Invests in Australia Property Claims Platform Handdii

Greenlight Re Innovations (GRI), a subsidiary of Greenlight Capital Re Ltd., announced it has made a strategic investment in Handdii Pty Ltd., a property insurance claims fulfillment platform. Melbourne, Australia-based Handdii is reinventing property claim processes by seamlessly pairing insurance …

Allianz Insurance Launches Live Video Streaming Platform for Property Claims

Allianz Insurance, the U.K.-based subsidiary of Allianz SE, has launched a video streaming platform called Allianz Site View, which is designed to enhance its claims proposition by enabling customers to send images, video clips or conduct live video interactions with …

New Law in Oklahoma Sets Requirements for Public Adjusters

Oklahoma’s governor has signed legislation proposed by the state insurance department that specifies certain required and prohibited actions of public adjusters. According to Insurance Commissioner John D. Doak, Senate Bill 439, signed by Gov. Mary Fallin aims to protect Oklahoma …

Meadowbrook Insurance Group: $5.1M Known Claims from Hurricane Sandy

Meadowbrook Insurance Group Inc., headquartered in Southfield, Mich., reported that so far it has approximately $5.1 million of known claims resulting from Hurricane Sandy. The claims reported from Hurricane Sandy are primarily limited to marine and properties in the Northeast. …

Falling Trees: Act of God or Covered Event?

Although not nearly on the scale of Hurricanes Katrina and Rita in 2005, Hurricane Isaac caused a surprising amount of damage in Louisiana despite the fact that it was only a category 1 hurricane, the weakest category by which the …