Research and Trends News

Cyber Attacks Make Working From Home Costly for German Businesses: Report

Working from home during the pandemic cost German companies some 53 billion euros ($62 billion) worth of damages from cyber attacks, according to estimates by the Cologne Institute for Economic Research. Overall damages hit a record 224 billion euros last …

Call Center Humans vs. Automation: How to Make Inertia Work for Firms and Customers

In the digital age, service center operations, including call centers and help desks, are increasingly important to organizations for interacting with their customers. Companies are looking for ways to manage service centers more efficiently — including routing calls to appropriate …

Climate Change Exacerbated Germany’s Deadly Floods: Report

The heavy rains and floods that killed at least 220 people in Belgium and Germany this summer were made more likely and more intense by climate change. These are the conclusions of a rapid attribution report put together in just …

It Turns Out That Humans Are Secret Weapon for Autonomous Vehicle Startups

Self-driving startups like Cruise and Pony.ai have begun testing their driverless cars in some parts of California in the past year, with an additional feature: Human operators. While there is no driver behind the wheel, the passenger seat is occupied …

Insured Losses from European Floods Estimated at $6 Billion-$7.7 Billion: RMS

RMS, the Newark, Calif.-based catastrophe modeling company, estimates that insured losses from the Western and Central Europe flooding, which occurred between July 12 and 18, 2021, will likely range between €5 billion and €6.5 billion (US$6 billion and US$7.7 billion). …

Early COVID-19 Vaccinations Prevented 140,000 Deaths: Study

A new study by Indiana University and RAND Corp. assessed the impact of COVID-19 vaccinations and found that 139,393 deaths were prevented during the first five months of vaccination efforts in the United States. With COVID-19 cases again on the …

Europe Reinsurers’ H1 Profits Climb on Lower COVID Claims, Hardening Prices: Moody’s

The four largest European based reinsurers – Munich Re, Swiss Re, Hannover Re and SCOR – reported sharply higher profits in the first half of 2021, compared with the same period in 2020 — as a result of lower COVID-19 …

Catastrophe Bond Market Breaks New Record with $8.5 Billion of Securities Issued

Catastrophe bonds broke a record during the first half of the year with about $8.5 billion of new securities issued, according to a report from Swiss Re AG. The insurance-linked securities market could end up with more than $10 billion …

Global Fast Fashion Brands Helping to Drive Pollution of African Rivers: Report

JOHANNESBURG – Global fast fashion brands are helping drive pollution that has dyed African rivers blue or turned their waters as alkaline as bleach, according to a report published on Tuesday. Water Witness International’s (WWI) report featured the polluted rivers …

Agencies Ride Commercial Prices, Reopened Economy to Record Organic Growth

Buoyed by the hard market and rebounding economy, Independent insurance agents and brokers grew overall by 7.1% in the second quarter, surpassing the 6.9% organic growth reported eight years ago in the second quarter of 2013. Commercial lines posted an …