Salesforce News

Salesforce Unveils Software Using Amazon AI to Speed Up Call Center Responses

Business software provider Salesforce.com Inc. said on Tuesday it would use artificial intelligence (AI) technology from Amazon.com Inc.’s cloud computing unit to improve customer service apps. Salesforce makes software systems that businesses use to house customer information, like which products …

InsureTech Connect: Insurance Industry Needs to Understand What Business It’s In

LAS VEGAS — People who buy gasoline generally don’t care for the product or enjoy the experience of pumping gas: They just want to drive. Chris Colborn, chief experience officer for the Lippincott creative consulting firm, opened with that analogy …

Insurance Agency Management System Tech Firm Veruna Raises $6 Million

Veruna, a Massachusetts-based insurance technology developer of an agency management system built on the Salesforce platform, said it completed a $6 million Series A funding round. Founded in 2015, Veruna offers a cloud-based agency management system that targets independent agents. …

Game Changer: Agency Download with the Leader in CRM

Westerville, OH, 6/10/13 – Revolution Group, a Silver Salesforce.com Cloud Alliance Partner and leading technology integration provider specializing in the property/casualty segment of the insurance industry, is pleased to announce the company has joined ACORD, an information standards organization serving …