Amazon may be close to jumping back into insurance, at least in India, with this month’s announcement of a possible investment in an online-only insurance startup. Whether the retailing behemoth is or isn’t, however, is largely irrelevant because its influence …
Independent agents are slowly accepting the fact that they need to reach out to millennials more effectively. Much of the generation that is now between the ages of 20-36 is entering its prime earning years and starting families and buying …
The term “speed-to-value” has been around as a management maxim for decades but is being reborn in the digital age — and its application for agents today is perfectly timed. Here’s why. Speed-to-value refers to the need to continually develop …
Insurtechs stimulate a lot of debate among agents about the extent to which they pose a threat and what should be done to address it. Some dismiss the threat by analyzing flaws in a particular venture or mocking past studies …
“When the eyes say one thing, and the tongue another, a practiced man relies on the language of the first.” — Ralph Waldo Emerson Agents pride themselves on their sales skills — to meet a prospect face-to-face, take their measure, …
For independent agents, optimum use of technology delivers a multitude of benefits, including streamlined back-office operations and more effective marketing outreach. Yet one benefit, arguably the most powerful, is often overlooked — that of producing tangible and immediate value to …
2017 will mark the tipping point in agents’ efforts to adapt to the digital marketplace. Agents are no longer talking about why they should become “digitally- savvy” but how best to do it. Agents are also concentrating most on two …
Bill Pieroni, CEO of ACORD, is on a mission — not to “push” the industry toward digital transformation but rather to marshal its inherent strengths and enable carriers, agents and brokers to implement standards and digital best practices to their …
Having just returned from the combined meetings of the Agents Council for Technology (ACT) and the ACORD conference earlier this month, I am struck with two lasting impressions. First, those in the industry who dismissed the rise of the so-called …
The just released Insurance Digital Transformation Study (available at www.insurancedigitalrevolution.org) sheds light on why agents struggle with adapting to digital technology. As we have discussed extensively, agents must master digital tools to stay competitive, so we asked the study’s three …
