Technology, Internet News

Massachusetts’ Knight-Dik Insurance: 100 Years, Four Generations

When Thomas Babb launched his insurance agency – Thomas Babb Insurance Agency – in an 11-story building in downtown Worcester, Mass., in 1917, he also launched a legacy that would span a century of growth and four generations of leadership. …

UK Insurer Ageas Uses Artificial Intelligence to Manage Motor Claims

UK insurer Ageas has begun to use artificial intelligence (AI) technology to help manage its motor claims in partnership with AI specialist Tractable. In what it describes as “a first” for the UK market, Ageas said the technology is now …

Zurich Insurance Deploys Robots for Personal Injury Claims Handling

Zurich Insurance is deploying artificial intelligence in deciding personal injury claims after trials cut the processing time from an hour to just seconds, its chairman said. “We recently introduced AI claims handling … and saved 40,000 work hours, while speeding …

AXA Launches Unit Focusing on Innovation, New Business Models with Phillips as CEO

AXA has appointed Joyce Phillips as chief executive officer of a new business unit dedicated to customer innovation and new business models. Phillips becomes a member of the management committee of AXA Group and reports directly to Thomas Buberl, CEO …

TMK Offers Construction Insurance in UK, Ireland via Online Broker Portal

Tokio Marine Kiln (TMK), the international specialist insurance business, has added construction to its One TMK broker portal. The tailor-made construction insurance product is underwritten through a fully automated process, TMK said, noting the platform provides an efficient way for …

Munich Re’s Primary Carrier, ERGO, Explores China Digital Business

ERGO, Munich Re’s troubled primary insurance company, is making a digital push in the massive Chinese market. Mark Klein, ERGO’s chief digital officer, recently visited China to explore how the insurer can partner on data with Chinese companies, such as …

Hamilton Re Announces Management Team Appointments

Hamilton Re, the Bermuda platform of Hamilton Insurance Group, announced the following appointment and senior role changes in its management team: Minesh Shah has joined Hamilton Re in the newly created role of senior vice president, Actuary. Shah reports to …

Society Must Prepare for Disruptive New Technologies, Warns Alibaba Chairman

Alibaba Group Holding Ltd. Chairman Jack Ma said society should prepare for decades of pain as the internet disrupts the economy. The world must change education systems and establish how to work with robots to help soften the blow caused …

Slow Computers & Internet, Outdated Systems Demoralize EU Workers: Survey

It was the third hour of doing nothing that broke James Scott. The 25-year-old researcher was sitting at his desk at an insurance firm in northern England when the internet went down. And with it went access to all of …

Allianz Insurance Launches Live Video Streaming Platform for Property Claims

Allianz Insurance, the U.K.-based subsidiary of Allianz SE, has launched a video streaming platform called Allianz Site View, which is designed to enhance its claims proposition by enabling customers to send images, video clips or conduct live video interactions with …