Xchanging News

UK Regulator Approves Xchanging’s Acquisition of Agencyport Europe

Business technology and services provider Xchanging plc announced that the UK’s Competition and Markets Authority (CMA) has delivered its formal decision to clear the completed acquisition of Agencyport Europe. Xchanging said the acquisition would “broaden and strengthen its existing insurance …

Lloyd’s Launches ‘Volume Claims Service’

Lloyd’s announced the launch of its new shared service, Volume Claims Service (VCS), which it said is “part of its overarching Claims Transformation Program, a fast and fair claims handling service which offers the market an enhanced cost efficient claims …

Xchanging Launches Fees Direct+ Service

London-based business process, procurement and technology services provider and integrator Xchanging announced that it has launched its enhanced Fees Direct offering,” Fees Direct+,” which is now live and available. The bulletin described the new service as an “enhanced fees offering …

Brace to Join Catlin as Group Claims Director

The Bermuda-based Catlin Group Limited announced that Glenn Brace will join Catlin in early 2013 as Group Claims Director. He will be responsible for Catlin’s worldwide claims operations, including the claims functions of all six of the Group’s underwriting hubs. …

RSA Group Names Scicluna as its new Chairman

RSA announced the appointment of Martin Scicluna as its new Chairman. He has “considerable financial services experience having spent over 30 years at Deloitte where he was Chairman from 1995 to 2007,” said the bulletin. “He has also built up …

Xchanging Secures Lloyd’s Claims Reporting Contract

Xchanging, the business process, procurement and technology services provider and integrator, announced that it has been awarded a contract to build the platform for the Lloyd’s Claims Reporting Suite (CRS). Xchanging said it “will develop an environment which comprises 10 …

Xchanging Speeds up London Market BI Recovery – 24 Hours to 15 Minutes

Xchanging, the business process, procurement and technology services provider and integrator, announced that “following a series of tests, it has demonstrated a significant increase in its data recovery capability following business interruption. “Results released this week,” Xchanging said, “show that, …

Xchanging Sees 40% Productivity Increase for Firms Using AOM Tool

Xchanging, the UK-based business process and technology services provider and integrator, said it is “seeing radical benefits for firms employing Active Operations Management (AOM) to achieve operational excellence.” The bulletin explained that “AOM is transforming firm’s service operations management by …

London Market Group Notes Improvements in Electronic Claims Capabilities

The improving performance in claims handling in the London market has been underscored with the introduction of Electronic Claims File 2 (ECF2), a suite of software products, developed by Xchanging on behalf of the London Market Group, which has now …

Xchanging Unveils Modernization Technology Initiative for London Market

Global business processor Xchanging has unveiled its vision for the Lloyd’s and London market in a presentation to 120 senior market executives. Xchanging highlighted the “business imperative for London to become easier to deal with in order to remain competitive …